VAS - Value Added Representative

Global Payments; Toronto; Hybrid; CAD 45,000 - 55,000; Full time

Benefits offered by this job

3 weeks paid vacation

Hybrid work model

Job summary

Global Payments in Toronto is seeking a Client Solutions Representative to help clients unlock more value from our payments solutions. You will drive revenue within an existing client portfolio by identifying opportunities to expand adoption, deepen relationships, and increase lifetime value, while delivering trusted guidance.

Join a collaborative team where problem-solving and communication skills shape client outcomes and support long-term partnerships.

Qualifications

• Two or more years of relevant client-facing, sales, or account growth experience.
• Ability to build credibility and trusted relationships with clients through effective communication, active listening, and solution-oriented thinking.
• Strong problem-solving skills with the ability to interpret client needs and deliver effective solutions.

Responsibilities

• Drive revenue growth across an existing client portfolio by identifying opportunities to expand product adoption, deepen client relationships, and increase client lifetime value.
• Shape better client outcomes through trusted consultation, helping businesses navigate challenges, uncover new possibilities, and maximize value of Global Payments solutions.
• Influence client success by translating business needs into effective solutions, ensuring recommendations align with client goals and deliver measurable results.
• Strengthen client confidence and loyalty by resolving questions and technical concerns with accuracy and responsiveness.
• Leverage client insights and market knowledge to identify growth opportunities and contribute to ongoing evolution of products, services, and client experiences.

Skills

B2B sales

Customer relationships

Account management

Communication

Problem solving

Active listening

Bilingual FR/EN

Education

High School Diploma

Tools

CRM software

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark at one of the biggest names in payments.

We’re looking for a Client Solutions Representative to join our ever-evolving Client Solutions team and help shape the future of global commerce. In this role, you'll help clients unlock more value from our solutions, strengthen long-term partnerships, and drive growth through meaningful conversations and trusted expertise. By connecting clients with products and services that support their evolving business needs, you'll directly contribute to revenue growth, client success, and the continued innovation that powers Global Payments. You'll join a collaborative team that combines relationship building, problem solving, and industry knowledge to create measurable impact while gaining opportunities to grow your expertise and influence the future of payments.

This position comes with a base salary of $50,000 / year + sales incentives.

• 3 weeks of paid vacation
• hybrid work model (2 days per week working from home)

What You’ll Own

• Drive revenue growth across an existing client portfolio by identifying opportunities to expand product adoption, deepen client relationships, and increase client lifetime value.
• Shape better client outcomes through trusted consultation, helping businesses navigate challenges, uncover new possibilities, and maximize the value of Global Payments solutions.
• Influence client success by translating business needs into effective solutions, ensuring recommendations align with client goals and deliver measurable results.
• Strengthen client confidence and loyalty by resolving questions and technical concerns with accuracy, responsiveness, and a focus on long-term partnership success.
• Leverage client insights and market knowledge to identify growth opportunities, inform business decisions, and contribute to the ongoing evolution of products, services, and client experiences.

What You’ll Bring

• Experience in B2B sales, outbound customer service, account management, or a client-facing role with a track record of delivering strong business outcomes.
• Proven ability to build credibility and trusted relationships with clients through effective communication, active listening, and solution-oriented thinking.
• Confidence identifying opportunities, influencing decisions, and helping clients achieve their goals through value-based conversations.
• Strong problem-solving skills with the ability to interpret client needs, evaluate options, and deliver accurate and effective solutions.
• High school diploma and a results-driven mindset with a commitment to accountability, continuous learning, and client success.
• It’s a bonus if you have experience within the payments, financial services, or credit card industry.
• Two or more years of relevant client-facing, sales, or account growth experience.
• Bilingual communication skills in French and English.

About the Team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What Makes a Globalpayer?

Globalpayers think like a client, act like an owner, and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.

If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail].

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we’re a Fortune 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.