Vancouver General Manager - City Lead

Zen Educate; Vancouver; On-site; CAD 120,000 - 130,000; Full time

Job summary

Join a high-growth tech startup as the General Manager in Vancouver, leading strategic initiatives and building a strong team. This role offers significant career progression opportunities and the chance to make a real impact in education recruitment.

Benefits

Career Progression

Ownership through stock options

20 days of vacation

Extended benefits including health, dental, and vision coverage

Qualifications

• Proven track record of hitting/exceeding revenue targets in startup environments.
• At least 2 years in a revenue leadership role.
• At least 5 years in a Customer Success Manager, Account Manager, or Sales role.

Responsibilities

• Define and achieve ambitious revenue targets.
• Build and coach a high performing team of Account Managers.
• Foster strategic partnerships with education leaders.

Skills

Leadership

Customer Success

Sales

Problem Solving

Job description

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Role:

City Manager

Location:

Vancouver: 3 days a week in office

Salary:

$120,000-$130,000 CAD

About Zen Educate:

Zen Educate is a technology company that matches schools with temporary educator staff. Our mission is to change the world of education recruitment. Schools spend over $9bn a year on temporary educators, with over $2bn per year of that spent on fees that take money out of the education system. By leveraging the latest technology, we purpose built a platform that helps schools to pay less while educators earn more.

We want students to have access to the best education possible, and we go the extra mile to find, onboard, match, and coach incredible educators that deeply care about their students. We wake up every day on a mission to care more. We care more about our schools. And we care more about our educators.

This is your chance to make a difference and join a high growth tech startup on the ground floor. We are a collaborative company, and the career growth opportunities are endless if you are someone willing to dive in, be entrepreneurial, and do whatever is needed to get the job done. We are passionate about learning and development, and will invest in both your personal and professional growth.

We have recently raised our Series B funding of $37mil, the largest round in European EdTech this year. This is an exciting opportunity to make a difference and be part of a high growth start-up that is expanding rapidly in the UK and US markets!

Responsibilities:

• Strategic leadership: Define your region's launch and growth strategy, setting and achieving ambitious revenue targets.
• Define and set targets: Own the overall end-to-end delivery of a new city including planning, hiring, people management, launch, and everything in between.
• Leading consistent revenue growth in your city: Own the strategy for how to achieve consistent month over month growth in your region.
• Build a high performing team that gets better and better every single month: Your team of Account Managers are responsible for delighting schools, and increasing their usage of Zen Educate’s educators and software. Build and coach this strong commercial team to continuously improve service levels and usage in a particular geography.
• Collaborate with other teams critical to your city and team’s success: Work hand in hand with Product, Educator Onboarding, Marketing, Compliance, and Sales teams to ensure successful launch, onboarding, compliance, and revenue expansion.

Relationship management:

Foster strategic partnerships with education leaders and key district accounts.

Execution Enablement:

Own the execution and drive performance improvement of the logistics and operations of dispatching teachers and teaching assistants to work in schools by developing tools, processes, and systems.

Get your hands dirty:

Like any true start-up, no two weeks will be the same and a general interest in ‘mucking in’ and just getting the job done is crucial.

What We Offer:

• Career Progression: We are growing quickly. We are looking for someone ready and eager to progress quickly to higher levels of leadership, leading larger geographical teams. As an early employee and a senior leader, you will play a significant role in shaping the company's strategy and direction, and enjoy these accelerated career growth opportunities.
• Social Impact: Join a company that is making a difference in education and positively impacting the lives of students and teachers.
• Ownership: We expect everyone to ‘Act like an Owner’ as a core value so we make everyone an owner in the business with generous stock option grants.
• Learning environment: Thrive in an environment that prizes learning and growth to hone your skills as a professional with a focus on personal and professional development and mentorship from industry leaders.

What We're Looking For:

• Top Performers: Proven track record of hitting/exceeding revenue targets in startup environments.
• Radical ownership: Ability to wear many hats, lead your team’s success, and proactively seek solutions.
• Revenue leadership: At least 2 years in a revenue leadership role.
• Mastery of managing customer accounts: At least 5 years in a Customer Success Manager, Account Manager, or Sales role.
• Passion for Education: Genuine interest in positively impacting education.
• Strong Bias to Action: Ability to act with urgency and do what is needed to succeed.

What's in it for you?

• Mission-driven work that you will be proud and excited to talk about
• Fun-loving, tight-knit team solving a problem that makes a difference
• Competitive salary
• Ownership in the company through option grants
• 20 days of vacation
• Extended benefits including health, dental, and vision coverage

Diversity and Inclusion

At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued, and appreciated for their unique traits, experiences, and perspectives. We are committed to creating a safe, inclusive, and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion, or beliefs. We value our differences and believe that practices of Diversity, Equity, and Inclusion help us create a fairer, more compassionate environment for all.