Hotel General Manager

JRoss Recruiters; Richmond; On-site; CAD 120,000 - 140,000; Full time

Job summary

An established industry player is seeking a dynamic leader to spearhead a new hotel venture. With a focus on creating a vibrant guest experience, you'll lead all pre-opening activities, from team recruitment to service standard development. This role demands an entrepreneurial spirit and a hands-on approach to operations, ensuring financial success through strategic planning and community engagement. Join a supportive ownership team that values creativity and autonomy, and make your mark in a growing market. This is your chance to shape a hotel from the ground up and define your career in hospitality.

Benefits

Competitive Salary

Performance Bonus

Creative Influence

Supportive Ownership Team

Qualifications

• 5+ years in executive hotel operations, ideally at a full-service or boutique property.
• Experienced with hotel openings or new builds, shaping success from the start.

Responsibilities

• Lead pre-opening activities, including recruitment and service standards.
• Oversee daily operations across rooms, F&B, events, and guest services.

Skills

Executive Hotel Operations

Team Building

Financial Management

Guest Experience

PMS and Hotel Operational Systems

Market Knowledge (Richmond/Vancouver)

Job description

Lead all pre-opening activities, including team recruitment, systems setup, and creating service standards.

Inspire and mentor a high-performing team that brings hospitality to life, every day.

Oversee daily operations across rooms, F&B, events, and guest services with a hands-on, guest-first approach.

Drive financial success through smart planning, budgeting, and P&L management.

Build strong vendor and community relationships to support long-term growth.

Collaborate with ownership and marketing to position the hotel as a must-visit destination.

Foster a culture of innovation, excellence, and warm, personal service.

Requirements

A proven leader with 5+ years in executive hotel operations (GM/AGM level), ideally at a full-service or boutique property.

Experienced with hotel openings or new builds — you thrive on shaping success from the start.

Financially savvy, operationally strong, and service-obsessed.

Skilled at building teams that live and breathe the guest experience.

Tech-savvy and familiar with PMS and hotel operational systems.

Deep knowledge of the Richmond/Vancouver market is a definite asset.

Above all, you’re entrepreneurial, hands-on, and love the energy of building something new.

Corporate Culture

Competitive salary + performance bonus. $120,000+

The chance to create, influence, and lead a hotel from the ground up.

Supportive ownership team who values creativity and autonomy.

A career-defining opportunity in a vibrant, growing market.

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