Valet & Bell Concierge - Guest Experience Pro (Contract)

Accorhotel; Calgary; On-site; CAD 35,000 - 45,000; Full time

Benefits offered by this job

Complimentary upgrades

Extended stays

Discounted stays

Dining discounts

Wellness discounts

Job summary

Sheraton Suites in Calgary is seeking a dedicated Bell / Valet Attendant to warmly welcome guests, assist with luggage, and manage valet parking while delivering personalized service. This contract role ends on December 18, 2026, with opportunities to collaborate across departments to ensure a seamless guest experience.

The role requires a valid Alberta driver’s license, 1 year of hospitality or customer service experience, and the ability to follow instructions and perform basic math for

Qualifications

• Valid Alberta Class5 driver's license with a current driver's abstract.
• Minimum 1 year of experience in hospitality or customer service; bell/valet/concierge experience preferred.
• Ability to follow written and verbal instructions accurately and perform basic math for transactions.

Responsibilities

• Greet guests warmly upon arrival and departure, delivering professional, personalized service.
• Safely and efficiently assist guests with luggage, including transporting, loading, and unloading items.
• Operate guest vehicles for valet parking, adhering to hotel policies and traffic regulations.
• Deliver guest requests, amenities, and other items accurately and promptly.
• Provide accurate guidance on hotel facilities, local attractions, and transportation.
• Collaborate with Guest Services team members and other departments to ensure smooth arrivals, departures, and guest requests.

Skills

Customer service

Hospitality

Communication

Job description

Sheraton Suites in Calgary is seeking a dedicated Bell / Valet Attendant to warmly welcome guests, assist with luggage, and manage valet parking while delivering personalized service. This contract role ends on December 18, 2026, with opportunities to collaborate across departments to ensure a seamless guest experience.

The role requires a valid Alberta driver’s license, 1 year of hospitality or customer service experience, and the ability to follow instructions and perform basic math for