Valet Attendant - Valet

Hard Rock Hotel Cancun; Ottawa; On-site; CAD 52,349,000 - 57,859,000; Part time

Job summary

Hard Rock Ottawa Hotel & Casino is seeking a courteous Valet to greet guests, safely park and retrieve vehicles, and ensure a positive arrival and departure experience.

This role requires professionalism, strong communication, attention to detail, and the ability to operate a variety of vehicles safely and efficiently. A flexible schedule including days, nights, weekends and holidays is required in this part-time permanent position in Ottawa, Ontario.

Qualifications

• High School diploma or equivalent required.
• Must hold a valid driver's license and have a clean driving record.
• Ability to work a flexible schedule including days, nights, weekends and holidays.
• Ability to communicate in English, both orally and in writing.

Responsibilities

• Greet guests and maintain a professional appearance.
• Provide information on events and promotions.
• Safely transport vehicles and manage parking operations.
• Complete incident reports and document arrivals.

Skills

Customer service

Communication

English proficiency

Education

High School diploma or equivalent

Job description

Benefits

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

General Information

Company: Hard Rock Ottawa Hotel & Casino

Location: Ottawa, Ontario

Job Type: Part Time Permanent

Is this a current vacancy? Yes, this is an existing open position.

Compensation: CAD $18.26/Hr.

Overview

A Valet is responsible for providing exceptional customer service by greeting guests, safely parking and retrieving vehicles, and ensuring a positive arrival and departure experience. This role requires professionalism, strong communication skills, attention to detail, and the ability to operate a variety of vehicles safely and efficiently.

Responsibilities

• Greeting customers and maintaining a professional appearance
• Providing information on events and promotions
• Responsible for handling vehicle transport in a safe manner
• Completing incident reports and documenting all vehicles as they arrive

Qualifications

• High School diploma or equivalent required
• A valid driver's license and clean driving record
• Requires the ability to work a flexible schedule, including days, nights, weekends and holidays
• Ability to walk, stand and/or bend continuously to perform essential job functions
• Ability to communicate in English, both orally and in writing with guests and employees
• Ability to see and hear to detect and respond to emergency situations
• Ability to work under pressure and deal with stressful situations during busy periods

Physical Demands

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions

Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing & EEO

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Company Background

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high‑stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!