UX Designer - Senior

2iResourcing; Ontario; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior UX Designer to join their innovative team. This hybrid role involves designing user-centered content and collaborating on agile product development. With a focus on making complex information accessible, you'll leverage tools like Figma to create impactful content strategies. This position offers the chance to work closely with diverse stakeholders, ensuring that user needs are met while adhering to design standards. If you're passionate about enhancing user experiences and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• Experience designing content to meet user needs and simplify complex language.
• Expertise with content analysis, auditing, and copyediting for user needs.
• Ability to produce content concepts and prototypes using various methods.

Responsibilities

• Design content that meets user needs and adheres to accessibility standards.
• Communicate design concepts clearly to stakeholders and team members.
• Collaborate in an agile environment, adapting to feedback and project needs.

Skills

Content design specialization

Figma experience

User-centered Content Design

Agile Product Development

Strong communication skills

Tools

Figma

Content management systems

Job description

If interested please share your resume at [e-mail] | [e-mail]


RQ09190 - UX Designer - Senior
Client: Ministry of Public and Business Service Delivery (former MGCS)
Period:10 months
Start Date: 2025-05-01
End Date: 2026-03-31
Working Hrs.: 7.25 Hrs. / day
Location: 222 Jarvis
Hybrid role - Candidate is required to come in office - 3 days a week/2 day remote
MUST HAVES:

• Content design specialization
• experience with OPS design standards and systems including enterprise product such as CXP
• Figma experience
• Understanding and working knowledge of iterative product development cycles (Discovery, Agile, Beta, Live)

Experience and Skill Set Requirements:
User-centered Content Design (30%)
● Experience designing content to meet user needs and make complex, technical language and process simple to understand
● Ability to discern the right information in the right format for what users need
● Robust experience in writing, editing, and publishing digital content
● Experience in using content management systems, and content production processes to publish content
● Ability to write in plain, clear language that conveys understandable and accessible information
● Expertise with content analysis, auditing, and copyediting pre-written content to align with user needs and relevant best practices.
● Possess a designer's 'toolkit' of methods and approaches to deal with various content design challenges that may occur at various stages of a product's development.
● Understanding of government accessibility requirements and design content with consideration for common assistive technologies, such as screenreaders
● Ability to use data, research, and evidence to review and evaluate content and iteratively improve content design
● Consistently and effectively apply content standards and style guidelines to your work
● Understand content lifecycle management and can advocate for it amongst complex groups of product/service stakeholders.
● Ability to contribute to content strategies and policies, including creating content patterns or standards.
● Ability to produce content concepts and prototyping through a variety of methods - from paper sketches to clickable prototypes.
● Ability to UX and Service designers with collaborative research and product design activities, such as user interviews or usability testing.
● Practice ego-free design: be open to giving and receiving feedback, collaborating with and supporting other designers
● Utilize pragmatic, thoughtful design approaches; think critically about what value design activities are bringing to a project, and strategize approach based on organizational need rather than following "textbook” solutions


Communications (20%)
● Strong communication skills to prepare research documentation, including but not limited to; reports, reviews, assessments
● Ability to present ideas and suggestions clearly and effectively and in a user-friendly manner; maintain a high level of customer service to both internal and external clients
● Ability to communicate content design concepts and prototypes in clear and understandable manner
● Ability to communicate with technical experts and business subject matter experts to elicit key information relevant to user experience, service design, and content design
● High emotional intelligence skills, with ability to discern between various stakeholders' interests and find reasonable compromises through consensus building
● Strong mentoring and coaching abilities; ability to convey content design concepts and methods to team members and stakeholders outside of design professions


Agile Product Development (15%)

• Experience working in an agile, sprint-based development environment
• Understanding and working knowledge of iterative product development cycles (Discovery, Agile, Beta, Live)
• Experience collaborating and sharing design tasks with multiple designers on complex product deliveries
• Ability to conceptualize design tasks as part of greater product development team; understand the impacts design deliverables have on other aspects of product delivery
• Adaptable, reflective, and responsive to feedback on both delivered work and delivery process

Experience (15%)

• Experience with medium-to-large sized product development / service design projects
• Experience dealing with designing content for services and products that deal with large organizational complexity
• Experience with leading strategy and execution on content design
• Experience with Figma user interface design software
• Experience designing interfaces with a design system
• Experience conducting content audits
• Experience creating content within organizational content standards and style guidelines
• Experience preparing documentation that can be used by professional translators to convert content into other languages.

If interested please share your resume at [e-mail] | [e-mail]