UX Content Strategist, University Relations

University of Saskatchewan; Saskatoon; On-site; CAD 53,000 - 83,000; Full time

Job summary

The University of Saskatchewan invites applications for a Content Coordinator in University Relations to advance the university's digital strategy and strengthen the brand across platforms.

You will update content, work with stakeholders to optimize user experiences, perform user research, and translate business objectives into accessible, navigable web experiences while tracking performance.

Qualifications

• One year of website development/content creation experience.
• Experience in Content Management Systems.
• An equivalent combination of education and experience may be considered.
• UX certification would be considered an asset.

Responsibilities

• Coordinate content updates across multiple digital channels.
• Conduct regular content audits and identify opportunities to improve content quality, organization, and performance.
• Collaborate with staff across the organization to create web pages and content that achieve organizational goals and makes content easy to find and navigate for end-users.
• Consult with colleges, departments, and administrative units to understand business objectives and translate them into effective digital solutions.
• Monitor key performance indicators and report results to relevant stakeholders (uses defined metrics to identify areas for improvement).
• Identifies user experience problems and proposes possible UX solutions based on user research, business goals and technical constraints.
• Establish success metrics and measure outcomes of digital initiatives.
• Conduct reviews and usability assessments to identify pain points and barriers within digital experiences.
• Participate in and conduct user research to inform design decisions.
• Develop information architecture of both internal and external websites and applications with a focus on findability, discoverability, accessibility, usability and sustainability.
• Improve content discoverability through search optimization strategies.
• Ensure digital experiences meet accessibility and usability standards while supporting long-term sustainability and maintenance.

Skills

Cross-functional teams

User-centered design

Content Management Systems

HTML/CSS/JavaScript

Written communication

Adaptability

Time management

Education

University degree in communications, marketing, interaction design or a related field

Tools

Adobe Creative Suite

Canva

Job description

The University of Saskatchewan invites applications for a Content Coordinator in University Relations to advance the university's digital strategy and strengthen the brand across platforms.

You will update content, work with stakeholders to optimize user experiences, perform user research, and translate business objectives into accessible, navigable web experiences while tracking performance.