Utilization Facilitator (N4) - Care Coordination Supervisors/Clinicians

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 60,000 - 70,000; Full time

Job summary

Shared Health is seeking a Utilization Facilitator to coordinate patient movement within Adult Medicine/Family Medicine, ER, and other programs. You will liaison between internal programs and external agencies and participate in guideline development to optimize admissions.

Qualifications include 4 years nursing experience, Bachelor of Nursing, CRNM registration, and CPR. This in-person role emphasizes teamwork, communication, and problem-solving across interdisciplinary teams.

Qualifications

• Registered nurse with current CRNM registration and CPR training.
• Bachelor of Nursing and eligibility for Manitoba licensure.
• Education in utilization is an asset.

Responsibilities

• Coordinate patient movement through admission, transfer, and discharge.
• Liaise between internal and external programs and agencies.
• Participate in guideline development and educational strategies.
• Contribute to effective admission processes and resource utilization.

Skills

Interpersonal skills

Communication

Problem solving

Team collaboration

Indigenous language knowledge

Education

Bachelor of Nursing

Graduated from nursing program

Utilization education asset

Tools

Microsoft Word

Excel

Job description

City: Winnipeg

Employer: Shared Health

Site: Health Sciences Centre

Department / Unit: Child Health Patient Services

Job Stream: Clinical Support

Union: MNU

Anticipated Start Date: October 9, 2026

FTE: 0.70

Anticipated Shift: Days;Evenings;Weekends

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Under the general direction of the Utilization Manager and Facility Program Director(s) - Medicine/Family Medicine and in close collaboration with the Facility Vice President responsible for Utilization, Physician Bed Manager(s), and Clinical Manager(s), the Utilization Facilitator is responsible for:

• Facilitating and coordinating the movement of patients through the admission, transfer, and discharge processes primarily within the Adult Medicine/Family Medicine Program, ER Program, and other clinical programs as required.
• Liasing between internal and external programs and agencies on matters related to patient movement.
• Participating in the development of guidelines and educational strategies related to patient movement.
• Participating in decision-making that results in an effective admission process and the optimal utilization of Program and facility resources.

Experience

• Minimum 4 years recent nursing experience.
• Recent acute clinical experience preferred.

Education (Degree/Diploma/Certificate)

• Graduate from a recognized program in Nursing.
• Bachelor of Nursing degree required.
• Educational preparation in utilization an asset.

Certification/Licensure/Registration

• Responsible for maintaining and providing proof of active registration with the College of Registered Nurses of Manitoba (CRNM).
• Active participation in professional associations e.g. Association of Regulated Nurses of Manitoba (ARNM) preferred.
• Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the Employer policy.

Qualifications And Skills

• Scope of practice as documented in the Regulated Health Professions Act (RHPA).
• Demonstrated ability in utilizing computerized applications, such as Microsoft Word and Excel.
• Demonstrated ability to function in a pivotal role, as facilitator in the patient admission/discharge/transfer process between patient, family, physician, Clinical Manager, members of the Interdisciplinary Care Team, other programs, community resources, etc.
• Demonstrated ability to initiate and maintain effective resource contacts.
• Demonstrated ability to work with all levels of staff (direct care, interdisciplinary team members and management)
• Demonstrated ability to analyze and problem-solve
• Excellent interpersonal and communication skills with co-workers, management, patients and families.
• Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values.

Physical Requirements

Not Applicable

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.