User Experience Researcher

24 Seven Talent; Toronto; On-site; CAD 125,000 - 150,000; Full time

Job summary

An innovative organization in the financial sector is seeking a Senior UX Researcher to lead user-centric strategies for transformative projects. In this pivotal role, you will conduct in-depth qualitative and quantitative research, collaborating closely with cross-functional teams to uncover user needs and enhance digital experiences. Your insights will drive design decisions and business strategies, making a significant impact on the user experience. This forward-thinking firm values collaboration and technology, providing a dynamic environment where your contributions will shape the future of user experience in the industry.

Qualifications

• 5+ years of UX Research experience in financial or enterprise sectors.
• Strong background in qualitative and quantitative research methods.

Responsibilities

• Conduct qualitative and quantitative research to understand user needs.
• Synthesize findings into actionable insights for design and business strategies.
• Mentor junior researchers and foster a user-centered culture.

Skills

UX Research

Qualitative Research

Quantitative Research

User Interviews

Usability Studies

Mentoring

Job description

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Our client is a prominent organization specializing in the financial and banking sector. They pride themselves on a collaborative, forward-thinking, and technology-driven approach, positioning themselves as an industry leader and innovator.

Senior UX Researcher Overview:

As the Senior UX Researcher, you will be instrumental in shaping user-centric strategies for multiple groundbreaking projects. With a strong background in user research, you will collaborate with cross-functional teams to uncover user needs, inform design decisions, and enhance digital experiences.

Senior UX Researcher Responsibilities:

• Conduct qualitative and quantitative research to understand user needs, behaviors, and pain points.
• Design and execute usability studies, user interviews, surveys, and field research.
• Synthesize findings into actionable insights that drive design and business strategies.
• Work closely with designers, product managers, and developers to ensure research findings are implemented effectively.
• Develop and maintain user personas, journey maps, and other documentation to inform design decisions.
• Present research results and recommendations to stakeholders in a clear and compelling manner.
• Stay current with UX research trends, tools, and methodologies to continuously improve practices.
• Mentor junior researchers and contribute to fostering a user-centered culture within the organization.

Senior UX Researcher Qualifications:

• 5+ years of UX Research experience
• Financial and/or Enterprise experience
• Qualitative and Quantitative experience

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Design and Information Technology

Industries

Staffing and Recruiting