Used Car Manager

The 401 Group; Hamilton; Hybrid; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Health & wellness benefit enrollment

Employee referral bonus opportunities

On-site Parking

Exclusive employee pricing on auto"

Job summary

The 401 Group is seeking an experienced Used Car Manager to lead our pre-owned vehicle department in Hamilton, Ontario. This hands-on leadership role focuses on maximizing inventory turn, profitability, team performance, and customer satisfaction while upholding operational excellence across the used vehicle operation.

Responsibilities include strategic inventory sourcing, appraisal, pricing, aging management, and team development to drive gross profit and dealership KPI achievement.

Qualifications

• 3–5 years of successful automotive management experience, preferably in used vehicle operations.
• Strong knowledge of vehicle appraisal, wholesale purchasing, market-based pricing, and inventory management.
• Experience with wholesale platforms such as OpenLane and EBlock.
• Proven ability to manage inventory turn while maximizing gross profit.
• Demonstrated leadership experience with a track record of developing and motivating high-performing sales teams.
• Strong understanding of OMVIC regulations and Ontario automotive retail legislation.
• Excellent negotiation, communication, analytical, and organizational skills.
• Experience using inventory management, CRM, and market pricing tools.
• Valid Ontario Driver's Licence with a clean driving record.

Responsibilities

• Appraise all trade-in vehicles and decide whether to retail, wholesale, or auction.
• Source inventory through OpenLane, EBlock, dealer-to-dealer transactions, auctions, and private purchases.
• Maintain inventory levels with a max 45 days supply.
• Monitor 30-, 60-, and 90-day aging reports.
• Develop service drive acquisition to purchase from customers for steady supply.
• Set and adjust retail pricing using live market data and pricing tools.
• Coordinate with Service and Detail to front-line ready vehicles in 1–3 days; control reconditioning costs.
• Own monthly sales volume, gross profit per unit, and total department profitability vs. budget.
• Recruit, coach, motivate, and manage the Used Vehicle Sales Team; set performance goals.
• Ensure vehicles are merchandised online with photos, descriptions, and pricing across channels.
• Maintain OMVIC compliance and Ontario disclosure requirements.
• Prepare and present regular KPI reports to Executive Management.

Skills

Inventory management

Leadership

Negotiation

Analytical skills

Communication

Tools

OpenLane

EBlock

CRM systems

Market pricing tools

Job description

We're looking for an experienced and driven Used Car Manager to lead our pre-owned vehicle department. This is a hands-on leadership role responsible for maximizing inventory turn, profitability, team performance, and customer satisfaction while ensuring operational excellence across every aspect of the used vehicle operation.

Location: Hamilton, ON

Role and Responsibilities:

• Appraise all trade-in vehicles and make strategic buy/sell decisions on whether vehicles should be retailed, wholesaled, or sent to auction.
• Source quality inventory through wholesale channels including OpenLane, EBlock, dealer-to-dealer transactions, auctions, and private purchases.
• Manage inventory levels and maintain a maximum inventory days supply of 45 days
• proactively monitor 30-, 60-, and 90-day aging reports.
• Develop and execute a service drive acquisition strategy to purchase vehicles directly from customers and maintain a consistent supply of desirable inventory.
• Set and continuously adjust retail pricing using live market data and pricing tools to remain competitive and maximize profitability.
• Coordinate with the Service and Detail Departments to ensure vehicles are front-line ready within a target turnaround of 1-3 days while controlling reconditioning costs.
• Take ownership of monthly sales volume, front-end gross, back-end gross, gross profit per unit, and total departmental profitability against budget.
• Recruit, coach, motivate, and manage the Used Vehicle Sales Team, including setting individual performance goals and conducting regular sales meetings.
• Ensure every used vehicle is accurately merchandised online with professional photos, compelling descriptions, and competitive pricing across the dealership website, AutoTrader, and other third-party marketplaces.
• Maintain full compliance with OMVIC regulations and Ontario disclosure requirements, including vehicle history disclosures and salesperson registration.
• Prepare and present regular performance reports to Executive Management on inventory aging, inventory turn, sales performance, profitability, and departmental KPIs.

Qualifications and Skills:

• 3-5 years of successful automotive management experience, preferably in used vehicle operations.
• Strong knowledge of vehicle appraisal, wholesale purchasing, market-based pricing, and inventory management.
• Experience with wholesale platforms such as OpenLane and EBlock.
• Proven ability to manage inventory turn while maximizing gross profit.
• Demonstrated leadership experience with a track record of developing and motivating high-performing sales teams.
• Strong understanding of OMVIC regulations and Ontario automotive retail legislation.
• Excellent negotiation, communication, analytical, and organizational skills.
• Experience using inventory management, CRM, and market pricing tools.
• Valid Ontario Driver's Licence with a clean driving record.

So why work for us?

• The 401 Group of Companies is privately owned and 100% Canadian
• 40+ State-of-the-art facilities including a \"Google-like\" call centre and an 80,000 sq. ft. centralized service \"Hub\"
• A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.
• Personalized coaching, mentoring, and training focused on both individual growth and team success.
• Empowering you to grow with meaningful career path planning and advancement opportunities.
• Health & wellness benefit enrollment opportunities
• Employee referral bonus opportunities
• Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.
• Perkopolis Enrollment
• On-site Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

#INDCOM

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or [e-mail]

This posting reflects a current and active opening.