unit supervisor - food services

McDonald's Restaurants; Alberta; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Supervisor to oversee food preparation and staff activities in a dynamic restaurant environment. This role involves training team members, ensuring high-quality service, and addressing customer concerns. The ideal candidate will thrive in a fast-paced setting, demonstrating strong interpersonal skills and a commitment to client satisfaction. Join a forward-thinking company that values teamwork and offers mentorship opportunities for personal and professional growth.

Benefits

Mentorship opportunities

Diversity and cross-cultural training

Flexible onboarding options

Qualifications

• 1-2 years of experience in a supervisory role in food service.
• Strong interpersonal skills and ability to work in a fast-paced environment.

Responsibilities

• Supervise and coordinate food preparation and staff activities.
• Train staff on job duties and ensure quality control standards.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Education: Secondary (high) school graduation certificate

Experience: 1 year to less than 2 years

Work setting:

• On-site customer service
• Restaurant

Tasks:

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports

Supervision:

• 3-4 people
• Kitchen and food service helpers

Work conditions and physical capabilities:

• Fast-paced environment
• Standing for extended periods

Personal suitability:

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Other benefits:

• Other benefits

Support for persons with disabilities:

• Offers mentorship, coaching and / or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees:

• Assists with immediate settlement needs of newcomers and / or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths:

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans:

• Offers mentorship, coaching and / or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
• Supports Veterans in translating their military skills and experience into the language of the civilian job market
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

Support for mature workers:

• Applies hiring policies that discourage age discrimination
• Offers mentorship, coaching and / or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)

Supports for visible minorities:

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities