Unit Secretary (CUPE), AMU and Midwifery Outpatient Clinic

Oak Valley Health; Markham; Sur place; CAD 40 000 - 44 000; Plein temps

Résumé du poste

Oak Valley Health is seeking a Unit Secretary for the Childbirth and Children’s Centre. The role combines clerical duties, patient registration and receptionist tasks to support efficient department operations.

Experience in hospital settings and knowledge of medical terminology are essential. The successful candidate will excel in communication, teamwork, prioritization and multi-tasking, with a detail-oriented approach and a solid attendance record.

Qualifications

• Experience in hospital unit secretary roles.
• Knowledge of medical terminology.
• Strong computer and typing skills.
• Excellent customer service and communication abilities.
• Ability to prioritize, multi-task and work in a fast-paced environment.

Responsabilités

• Handle patient registration, admitting, transferring and discharge in a timely manner.
• Maintain and organize patient charts; process physician orders in the system.
• Photocopy, scan, fax documents and manage supplies as needed.
• Greet visitors and direct callers; schedule appointments and procedures.
• Provide information related to patient care as authorized by a RN.

Connaissances

Hospital unit secretary experience

Childbirth and Childrens Services

Medical terminology

Computer proficiency

Typing speed

Customer service

Interpersonal and written/verbal comms

Prioritization and multi-tasking

Organization

Teamwork and independent work

Outils

Microsoft Office

Description du poste

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.Land acknowledgement:Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty.Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.Who you are:You encompass Oak Valley Health’s core values and live the words of respect, trust, commitment, compassion and courageYou are a patient and/or client centered individual who performs at an exemplary standardYou are a team player with excellent communication, critical thinking and prioritization skillsPosting Closing Date: EOD November 7thWhat we are looking for:The Unit Secretary is a valuable member of the Childbirth and Children’s Centre and has a significant impact on the efficient and effective operation of the department. The successful candidate will be responsible for both clerical and receptionist duties as well as patient registration.The clerical aspect of the role includes: patient registration, admitting, transferring and discharging in a timely manner, filing, creating and disassembling patient charts upon admission and discharge, organizing and entering physician orders into the computer, photocopying, scanning and faxing documents, ordering supplies as needed. The successful candidate will have demonstrated ability to communicate effectively, work within a team environment, set priorities and multi task proficiently.The receptionist aspect of the role includes: receiving visitors, patients and/or hospital personnel on the department, answering and directing telephone calls to the appropriate personnel, scheduling appointments and procedures, providing information related to patient care as authorized by a Registered Nurse. What you Bring to the role:Previous hospital unit secretary experienceExperience in Childbirth and Children's Services is an assetSound knowledge of medical terminologyProficient computer and typing skillsStrong customer service, interpersonal and written and verbal communication skillsAbility to prioritize and manage multiple demands in a fast pace environmentStrong critical thinking, problem solving and decision-making skills with a high attention to detailExcellent organizational skillsDemonstrated ability to work effectively within an interprofessional team as well as independentlyDemonstrated good attendance and performance record with the ability to maintain this same standardDemonstrated commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as requiredWork Schedule:The successful candidate will work 8 hour Day shifts, Monday-Friday.Please note schedules may change due to operational needs.Compensation:CUP C03Range:$28.69 - $32.28Who we are:Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.Oak Valley Health Equity, Diversity, Inclusion and Belonging statementOak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDIB.