Unit Clerk: Patient Care & Scheduling Coordinator

Lakeridge Health; Oshawa; On-site; CAD 40,000 - 42,000; Part time

Job summary

Lakeridge Health Oshawa is seeking a Unit Clerk to support the DRCC Systemic Pre & Post program. You will coordinate tests, schedule appointments, perform data entry, and manage reception duties to ensure smooth patient flow.

The ideal candidate has a Medical Office Administration Diploma (or equivalent), EPIC knowledge, strong confidentiality, and the ability to multitask under pressure within CUPE Local 6364 terms.

Qualifications

• Medical Office Administration Diploma or an equivalent combination of education and experience;
• Knowledge and experience with EPIC and computerized patient registration preferred;
• Proven knowledge of medical terminology (tested);
• Proven knowledge of Microsoft Word and Excel (tested - basic level);
• Proven keyboarding skills of 30 wpm (tested);
• Preferred experience/knowledge re: staffing according to CUPE and ONA Collective Agreements;
• Proven ability to manage multiple priorities, meet deadlines and work productively amid interruptions while working within a stressful environment;
• Proven ability to maintain strict adherence to patient confidentiality;
• Demonstrated exceptional communication skills - verbal, listening and written in order to effectively interact with all levels of staff, patients and families;
• Proven ability to adapt positively to a changing environment;
• Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;
• Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices including staff, patient and environmental safety and participation in regular in-services in this area

Responsibilities

• Perform a wide variety of clerical functions within a clinical setting, including staff scheduling and reception duties;
• Scheduling of patients and coordination of tests, appointments, and treatments;
• Computer data entry and directing telephone calls;
• Contacting patients by phone and other duties as assigned;
• Assist in ensuring smooth patient flow through the clinic

Skills

Exceptional communication

Multitasking under pressure

Adaptability to changing environment

Verbal, listening and written comms

Education

Medical Office Administration Diploma

Equivalent education & experience

Tools

EPIC

Microsoft Word

Microsoft Excel

Typing 30 wpm

Job description

Lakeridge Health Oshawa is seeking a Unit Clerk to support the DRCC Systemic Pre & Post program. You will coordinate tests, schedule appointments, perform data entry, and manage reception duties to ensure smooth patient flow.

The ideal candidate has a Medical Office Administration Diploma (or equivalent), EPIC knowledge, strong confidentiality, and the ability to multitask under pressure within CUPE Local 6364 terms.