2600002119 - Unit Clerk

Lakeridge Health; Oshawa; On-site; CAD 40,000 - 42,000; Part time

Job summary

Lakeridge Health Oshawa is seeking a Unit Clerk on a casual part-time basis to support the DRCC Systemic Pre&Post team. The role involves coordinating patient flow, scheduling staff, and handling reception duties within a busy clinic environment.

Key qualifications include a Medical Office Administration Diploma, EPIC experience, basic Word/Excel skills, and 30 wpm typing. Commitment to confidentiality and strong communication are essential for success.

Qualifications

• Medical Office Administration Diploma or an equivalent combination of education and experience.
• Experience with EPIC and computerized patient registration preferred.
• Knowledge of medical terminology (tested).
• Proficient with Microsoft Word and Excel (tested - basic level).
• Typing speed of 30 wpm (tested).
• Experience with staffing according to CUPE and collective agreements.
• Ability to manage multiple priorities and deadlines in a busy environment.
• Commitment to patient confidentiality and privacy.
• Strong verbal, listening and written communication skills.
• Adaptability to changing environments.
• Commitment to Lakeridge Health values: Inclusion, Compassion, Innovation, Teamwork and Joy.
• Understanding of safety programs and in-services.

Responsibilities

• Provide clerical support to the health care team to facilitate patient flow.
• Staff scheduling and reception duties; scheduling of patients and coordination of tests, appointments, and treatments.
• Computer data entry and directing telephone calls; contacting patients by phone.
• Filing, faxing and other duties as assigned.

Skills

Verbal and written communication

Multitasking / prioritization

Confidentiality adherence

Adaptability

Teamwork

Education

Medical Office Administration Diploma

Tools

EPIC

Microsoft Word

Microsoft Excel

Job description

CUPE

Job Title: Unit Clerk

Status: Casual Part Time

Department: DRCC Systemic Pre&Post

Program: DRCC Patient Care

Days; 8 Hour Shifts (Subject to Change)

Location: Lakeridge Health Oshawa

Wage Schedule: $28.980 - $30.290 per hour

Posting Reference: 2600002119

Lakeridge Health is more than a hospital. It is a health network that includes five hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites across the Durham Region. Guided by our vision of One System. Best Health. and supported by a dedicated team of nearly 9,000 staff, physicians, and volunteers, Lakeridge Health is a place where the best people want to start, grow, and finish their careers in health care. We are focused on fostering an environment that’s inclusive, compassionate, innovative, and joyful. This is Lakeridge Health!

This position is open to all qualified CUPE staff throughout Lakeridge Health commencing 18 August 2026 and closing at 11:59 pm on 25 August 2026.

Under the direction of the Patient Care Manager and Operations Coordinator, the Unit Clerk provides support to the various members of the health care team to facilitate the flow of patients through the clinic. Duties include performing a wide variety of clerical functions within a clinical setting, including but not limited to: staff scheduling, reception duties; scheduling of patients and coordination of tests, appointments, and treatments, computer data entry; directing telephone calls and contacting patients by phone; faxing and other duties as assigned.

Qualifications

• Medical Office Administration Diploma or an equivalent combination of education and experience;
• Knowledge and experience with EPIC, and computerized patient registration preferred;
• Proven knowledge of medical terminology (tested);
• Proven knowledge of Microsoft Word and Excel (tested - basic level);
• Proven keyboarding skills of 30 wpm (tested);
• Preferred experience/knowledge re: staffing according to both CUPE and ONA Collective Agreements;
• Proven ability to manage multiple priorities, meet deadlines and work productively amid interruptions while working within a stressful environment;
• Proven ability to maintain strict adherence to patient confidentiality;
• Demonstrated exceptional communication skills - verbal, listening and written in order to effectively interact with all levels of staff, patients and families;
• Proven ability to adapt positively to a changing environment;
• Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;
• Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices including staff, patient and environmental safety and participation in regular in-services in this area

At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all backgrounds.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodation at any point during the application and hiring process, please contact [e-mail] .

Unless specifically stated, all job postings at Lakeridge Health are to fill existing vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is actively engaged in the Recruitment and Selection process to ensure a fair and thorough assessment of applicants.

Lakeridge Health thanks all those who apply, however, only candidates considered for an interview will be contacted.

Conditions Of Employment

The terms and conditions of employment are in accordance with the Collective Agreement between the Hospital and C.U.P.E Local 6364.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.