Underwritting Supervisor - Personnal lines

DGA Careers Inc.; Drummondville; On-site; CAD 81,000 - 99,000; Full time

Benefits offered by this job

Group benefits (55% employer contrib)

RRSP with 2.5% employer contrib

Virtual healthcare

Vacation: 4 weeks

Personal days: 6

Employee discounts on home/auto

Job summary

DGA Careers Inc. is seeking an Underwriting Supervisor, Personal Lines Insurance in Drummondville to lead and support the underwriting team. This role focuses on directing underwriting operations, mentoring staff, and shaping the personal lines portfolio in alignment with organizational goals.

You will collaborate with management and cross-functional teams to implement strategic directions, enhance standards, and improve efficiency in underwriting processes.

Qualifications

• Minimum of five years of experience in personal lines property and casualty insurance.
• Prior leadership or team management experience is a strong asset.
• Strong leadership and team-building skills.
• Customer-focused mindset with excellent communication abilities.
• Sound judgment, analytical thinking, and decision-making skills.

Responsibilities

• Coordinate underwriting activities including new business submissions, renewals, and policy changes.
• Supervise underwriting operations: risk analysis, selection, pricing for complex cases.
• Collaborate with General Manager, Sales, and Service to set strategic direction.
• Lead, coach, and develop team members through ongoing support.
• Enhance practices by developing standards, processes, and tools for efficiency.

Skills

Leadership

Team management

Customer focus

Analytical thinking

Decision making

Job description

Our client, a well-established Quebec insurer with over 100 years of success, is continuing its growth and is seeking an Underwriting Supervisor, Personal Lines Insurance to lead and support its underwriting team in Drummondville.

This leadership role offers the opportunity to contribute directly to the success of a growing organization by overseeing underwriting operations, mentoring staff, and helping shape the future of the personal lines insurance portfolio.

Your Role

As an Underwriting Supervisor, you will be responsible for:

• Coordinating all underwriting activities, including new business submissions, renewals, and policy changes submitted by agents;
• Supervising underwriting operations by guiding risk analysis, selection, and pricing decisions, particularly for complex cases, while ensuring sound portfolio management;
• Collaborating with the General Manager, Sales, and Service teams to establish and execute the strategic direction of the personal lines insurance division;
• Leading, coaching, and developing team members through ongoing support, knowledge sharing, and a collaborative work environment;
• Enhancing underwriting practices by developing and optimizing standards, processes, and tools to improve consistency, quality, and operational efficiency.

Qualifications

• Minimum of five (5) years of experience in personal lines property and casualty insurance;
• Previous leadership or team management experience is considered a strong asset;
• Strong leadership and team-building skills;
• Customer-focused mindset with excellent communication abilities;
• Sound judgment, analytical thinking, and decision-making skills.

What Our Client Offers

• Permanent full-time position;
• Competitive base salary starting at $90,000+, based on experience;
• Annual bonus of up to 10%;
• Group benefits package with 55% employer contribution;
• Group RRSP with a 2.5% employer contribution;
• Complimentary virtual healthcare and Employee & Family Assistance Program;
• Four (4) weeks of vacation or more based on experience;
• Six (6) additional personal days;
• Dynamic and collaborative team environment with a strong family-oriented culture;
• Employee discounts on home and automobile insurance.