Underwriting Support Clerk, Commercial Lines [6-Month Contract]

Intact FC; Calgary; Hybrid; CAD 44,000 - 53,000; Full time

Job summary

Intact FC is seeking an Underwriting Support Clerk for a 6-month contract in Commercial Lines, based in Edmonton or Calgary. You will manage broker requests, distribute workload to the underwriting team, and prepare outputs for mailing with rapid turnaround.

The role emphasizes organization, communication, and collaborative problem-solving. Applicants should have a basic understanding of underwriting Principles, be highly organized, and able to work independently under pressure.

Qualifications

• Underwriting principles and practices understanding.
• Highly organized to manage workflow with minimal supervision.
• Able to work independently and under pressure.
• Excellent communication and team orientation.
• Eligible to work in Canada (no prior Canadian work experience required).
• Proficiency with keyboarding and computer systems.
• Experience with underwriting systems and Windows software is preferred.
• Office experience is an asset.

Responsibilities

• Manage incoming requests from brokers and distribute work to underwriting team by seniority and role.
• Allocate work and correspondence to underwriting team daily.
• Identify, search, log and distribute applications.
• Assemble and prepare output for mailing with same-day turnaround time.
• May order underwriting reports from the system.
• Assist the management team with required tasks.
• Identify problems and improve processes, sharing results with team.
• Respond to brokers' inquiries promptly and courteously.
• Develop and maintain positive broker and coworker relationships.
• Other duties as assigned.

Skills

Underwriting principles

Highly organized

Independent worker

Initiative under pressure

Excellent communication

Team player

Canada work eligibility

Keyboarding & IT literacy

Underwriting systems experience

Office experience (asset)

Tools

Underwriting systems

Windows-based software

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

Salary range (but not limited to):

43,600 - 53,200

About the role

We’re looking for an Underwriting Support Clerk in Commercial Lines to join our growing team in any of these offices: Edmonton or Calgary

This is a 6-month contract role.

What you’ll do here:

• Manage the incoming requests from our brokers and distribute work to the underwriting team according to different levels of seniority and assigned roles.
• Allocate work and correspondence to the underwriting team daily.
• Identify, search, log and distribute applications.
• Assemble and prepare output for mailing with the same day turnaround time.
• May order various underwriting reports from the computer system.
• Assist the management team with any required tasks.
• Identify problems and relevant issues, seek to resolve problems and improve work processes and share back with the team/management.
• Answer straightforward inquiries from brokers promptly and courteously.
• Work closely to develop and maintain positive business partnerships with brokers and co-workers.
• Other duties as assigned.

What you bring to the table:

• Although no previous experience is required, office experience would be an asset
• Understanding of the underwriting principles and practices
• Highly organized to manage workflow efficiently without continuous supervision
• Can work independently
• Initiative and ability to work under pressure
• Keyboarding skills and knowledge of computers required
• Experience with Windows-based software programs and underwriting systems preferred
• Must be able to develop some proficiency in the use and knowledge of all computer systems related to their function
• Excellent communication skills
• Team player
• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

Il s’agit d’un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.