Underwriting Support Clerk, Commercial Lines [6-Month Contract]

Intact Financial Corporation; Edmonton; On-site; CAD 44,000 - 53,000; Full time

Job summary

Intact Financial Corporation is seeking an Underwriting Support Clerk in Commercial Lines to join our team in Edmonton or Calgary. This is a 6-month contract role with salary range 43,600–53,200, based on a 35-hour workweek.

Responsibilities include handling broker requests, routing work to underwriters, logging applications and preparing outputs for mailing with same-day turnaround. A strong communicator who is organized and able to work independently is ideal.

Qualifications

• Excellent communication skills and ability to work with brokers.
• Strong organization to manage workflow with limited supervision.
• Understanding of underwriting principles and practices.
• Ability to work independently and handle pressure.

Responsibilities

• Manage incoming broker requests and distribute work to underwriting team.
• Allocate work and correspondence to the underwriting team daily.
• Identify, search, log and distribute applications.
• Assemble and prepare output for mailing with same-day turnaround time.
• May order underwriting reports from the system.
• Assist management with required tasks.
• Maintain positive partnerships with brokers and coworkers.

Skills

Communication skills

Team player

Underwriting knowledge

Organization

Independent work

Pressure management

Keyboarding

Windows-based software

Underwriting systems

Canadian work eligibility

Tools

Underwriting systems

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times. Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

Salary range (but not limited to): 43,600 - 53,200

About the role

We’re looking for an Underwriting Support Clerk in Commercial Lines to join our growing team in any of these offices: Edmonton or Calgary. This is a 6-month contract role.

What you’ll do here:

• Manage the incoming requests from our brokers and distribute work to the underwriting team according to different levels of seniority and assigned roles.
• Allocate work and correspondence to the underwriting team daily.
• Identify, search, log and distribute applications.
• Assemble and prepare output for mailing with the same day turnaround time.
• May order various underwriting reports from the computer system.
• Assist the management team with any required tasks.
• Identify problems and relevant issues, seek to resolve problems and improve work processes and share back with the team/management.
• Answer straightforward inquiries from brokers promptly and courteously.
• Work closely to develop and maintain positive business partnerships with brokers and co-workers.
• Other duties as assigned.

What you bring to the table:

• Although no previous experience is required, office experience would be an asset
• Understanding of the underwriting principles and practices
• Highly organized to manage workflow efficiently without continuous supervision
• Can work independently
• Initiative and ability to work under pressure
• Keyboarding skills and knowledge of computers required
• Experience with Windows-based software programs and underwriting systems preferred
• Must be able to develop some proficiency in the use and knowledge of all computer systems related to their function
• Excellent communication skills
• Team player
• No Canadian work experience required however must be eligible to work in Canada.

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.