Underwriting Operations Lead

Acera Insurance; Edmonton; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Performance incentives

Benefits after 90 days

Executive strategy exposure

Low travel to Edmonton HQ

Job summary

Randstad Canada is seeking a sophisticated Operations Manager to oversee our internal production, field operations, and engineering activities. This role requires balancing high‑level business acumen with hands‑on execution to drive efficiency, safety, and profitability across projects.

You will lead a small team and partner with executive stakeholders to shape company strategy. The position is based at our Edmonton head office with minimal travel, offering a competitive salary, performance

Qualifications

• Bachelor’s degree in Business Administration or related field required
• MBA is a major asset
• Finance, Procurement and Strategic Planning knowledge
• Advanced MS Office and data analysis
• Strong interpersonal and stakeholder management skills

Responsibilities

• Operational stewardship: Direct daily manufacturing, production, and engineering activities with HSE and QA/QC adherence
• Financial management: Oversee P&L, WIP reporting, budgeting, and forecasting
• Team leadership: Manage a direct team of five including Senior Project Managers and Coordinators
• Project governance: Guide the change order process, negotiate cost impacts, and establish efficient sequencing
• Strategic planning: Identify risks and translate goals into actionable performance metrics

Skills

Senior Operations

Leadership

Data analysis

Interpersonal skills

Stakeholder management

Strategic planning

Education

Bachelor’s degree in Business Administration or related field

MBA (asset)

Tools

MS Office

Job description

An industry-leading construction and manufacturing firm is seeking a tenacious, high-level leader to oversee our internal production and field operations. This is a strategic "bridge" role where you will synchronize our engineering, manufacturing, and construction efforts to ensure every project is executed with precision. We are looking for a professional who balances high-level business acumen with a grounded, "all-hands-on-deck" mentality that wants to work within a team.

Advantages

• Competitive Compensation: A dedicated salary structure designed for a senior leader.
• Performance Incentives: Eligibility for variable compensation and performance-based bonuses.
• Comprehensive Benefits: Full health and wellness coverage available after a standard 90-day period.
• Strategic Impact: You will have high decision-making authority and a seat at the table with the executive leadership team to shape company strategy.
• Work-Life Balance: Minimal monthly travel (2–4 days) allowing for a primary focus at our Edmonton-based Head Office.

Responsibilities

• Operational Stewardship: Direct the daily manufacturing, production, and engineering activities, ensuring strict adherence to HSE and QA/QC standards.
• Financial Management: Oversee the department's financial health, including P&L, WIP reporting, budgeting, and forecasting.
• Team Leadership: Manage and mentor a direct team of five, including Senior Project Managers and Coordinators, fostering a culture of accountability and innovation.
• Project Governance: Guide the change order process, negotiate cost impacts, and establish efficient construction sequencing.
• Strategic Planning: Identify organizational risks and translate high-level company goals into actionable performance metrics for the operations team

Qualifications

• Experience: A minimum of 2–4 years in a Senior Operations role, specifically within the construction industry.
• Education: A Bachelor’s degree in Business Administration or a related field is preferred; an MBA is considered a major asset.
• Technical Proficiency: Advanced knowledge in Finance, Procurement, and Strategic Planning, along with mastery of MS Office and data analysis.
• Soft Skills: Exceptional interpersonal skills with a proven ability to resolve complex conflicts and manage diverse stakeholders.

Summary

This role is designed for a sophisticated Operations Manager who isn't afraid to get into the details of a project while maintaining a 30,000-foot view of the business. You will be the primary driver of efficiency, safety, and profitability across our project lifecycle. We value respect above all else and are looking for a leader who builds commitment through a compelling vision rather than just a title.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.