Ultrasound Scheduler

EFW Radiology; Calgary; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Professional development

Extended benefits

Parking

Job summary

EFW Radiology is seeking an Ultrasound Scheduler to develop, maintain, and adjust staffing schedules across clinics. You will review patient and physician schedules, track scheduling data, and approve time off within guidelines.

The role reports to the Ultrasound Manager and requires 3–5 years of customer service and healthcare scheduling experience, with strong English communication and Microsoft Office proficiency.

Qualifications

• Healthcare or clinical scheduling experience is asset.
• 3–5 years of customer service experience preferred.
• Strong attention to detail and accuracy.
• Excellent written and verbal English communication skills.
• Superior active listening and interpretation abilities.
• Intermediate proficiency with Microsoft Office Suite.
• Excellent organizational and prioritization skills.
• Ability to communicate effectively by phone and email.
• Strong critical thinking, problem-solving and decision-making skills.
• Flexible and adaptable to changing deadlines and priorities.

Responsibilities

• Develop and maintain staff schedules for clinical and support staff.
• Schedule coverage for routine shifts, vacations, and sick leave using Dayforce HCM.
• Ensure established staffing levels are maintained across locations.
• Manage sick-call processes and reassign staff to alternate sites as needed.
• Adjust schedules to meet operational requirements.
• Create fair and balanced staff rotations.
• Track and analyze scheduling data to support improvements to master schedules.
• Communicate scheduling information and coordinate replacement staffing.
• Review vacation requests according to scheduling protocols.
• Coordinate specialty training schedules with supervisors.
• Participate in special projects as required.
• Demonstrate EFW values of Compassion, Trust, and Meaning in the workplace.
• Undertake additional duties as assigned.

Skills

Customer service

Scheduling

Attention to detail

English communication

Active listening

Microsoft Office

Organization

Phone & email communication

Critical thinking

Adaptability

Tools

Microsoft Office Suite

Job description

Current job opportunities are posted here as they become available.

Position Status:

Temporary (12-18 Months), Full-time (1.0 FTE)

EFW Radiology is currently seeking an Ultrasound Scheduler to join our team and contribute to our mission of providing exceptional patient care!

About EFW:

EFW Radiology owns and operates 11 community-based clinics providing Diagnostic Imaging, Maternal Fetal Medicine, and Pain Management services.

Our Core Values:

• Compassion: Treat everyone with care, kindness, and respect.
• Trust: Demonstrate empathy and understanding while partnering with patients, caregivers, communities, and each other.
• Meaning: Contribute to the well-being of our communities through healthcare, innovation, education, and careers.

The Role:

The Ultrasound Scheduler is responsible for developing, maintaining, and adjusting staffing schedules. Assigned scheduling portfolios will include Technologists and Clinical Support staff as well as reviewing the patient and physician schedule to help ensure appropriate staff and specialties are covered. In addition, the incumbent will track scheduling data for analysis, communicate with staff regarding schedule information, complete sick call schedule adjustments and approve time off requests that fall within approved guidelines.

Reporting to:

This position directly reports to the Ultrasound Manager.

Role Overview:

• Develop and maintain staff schedules for clinical and support staff.
• Schedule coverage for routine shifts, vacations, and sick leave using Dayforce HCM.
• Ensure established staffing levels are maintained across locations.
• Manage sick-call processes and reassign staff to alternate sites as needed.
• Adjust schedules to meet operational requirements.
• Create fair and balanced staff rotations.
• Compare physician and clinical staff schedules to ensure appropriate coverage.
• Track and analyze scheduling data to support improvements to master schedules.
• Communicate scheduling information and coordinate replacement staffing.
• Review and approve vacation requests according to scheduling protocols.
• Coordinate specialty training schedules in collaboration with supervisors.
• Participate in special projects as required.
• Demonstrate EFW values of Compassion, Trust, and Meaning in the workplace
• Undertake additional duties as assigned.

You have the following:

• Healthcare or clinical scheduling experience is considered an asset.
• 3 to 5 years of customer service experience preferred.
• Strong attention to detail and accuracy.
• Excellent written and verbal English communication skills (required).
• Superior active listening and interpretation abilities.
• Intermediate proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational and prioritization skills.
• Ability to communicate effectively by phone and email.
• Strong critical thinking, problem-solving, and decision-making skills.
• Ability to exercise sound judgment in various situations.
• Flexible and adaptable to changing deadlines and priorities.

Why EFW?

We offer meaningful careers and are committed to providing equitable total compensation for everyone, including;

• Professional Development Programs and Continued Education Support
• Extended Health, Dental & Wellness Benefits
• Employee Recognition and Appreciation Programs, Giveaways, Contests, and Events
• Employee and Family Assistance Programs
• Onsite and Subsidized Parking
• Volunteer Opportunities with Community Partners

Diversity, Equity, and Inclusion at EFW:

EFW Radiology is an equal opportunity employer. We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.

EFW is committed to creating a safe and healthy environment for employees, patients and community partners.

Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.

Application Deadline:

If you are dedicated to quality patient care and want to join our team of dynamic healthcare professionals please submit your application by October 2, 2026.

We thank all applicants for their interest! Only candidates selected for an interview will be contacted.