TWS - Sales Rep

Andrew Peller Limited; Pickering; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a dynamic team at The Wine Shop, where your passion for customer service can shine! This role focuses on delivering an exceptional shopping experience while engaging with customers and providing expert wine advice. You will be part of a vibrant culture that celebrates diversity and inclusion, ensuring every customer feels valued. With a competitive hourly rate, monthly wine allotment, and best-in-class wine education, this position offers a unique opportunity to grow and thrive in a supportive environment. If you're ready to be extraordinary and make a difference, this is the place for you!

Benefits

Competitive hourly rate

Monthly wine allotment

Best-in-class wine education

Employee discount on products

Employee Assistance Program

Employee Wellness Program

Qualifications

• 2 years of customer service experience preferred.
• Experience with cash handling and point of sale systems is an asset.

Responsibilities

• Ensure total customer satisfaction and provide outstanding service.
• Assist customers with purchases and product information.

Skills

Customer Service Excellence

Point of Sale Systems

Smart Serve Certification

Windows Applications (Word, Excel, Outlook)

Job description

Job Description

Posted Tuesday, February 4, 2025 at 5:00 AM | Expires Wednesday, March 12, 2025 at 3:59 AM

#BeExtraordinary

At The Wine Shop, we look forward to celebrating every occasion with our customers! Whether they're hosting a dinner party, enjoying a solo glass, celebrating a birthday, or maybe an engagement - our team is right around the corner to help them select the perfect match and provide fun wine know-how along the way.

As part of Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through our commitment to excellence, honouring our roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day.

We are currently looking for a new extraordinary teammate to join us at The Wine Shop. We are looking for professional, passionate sales individuals who are focused on delivering a superior shopping experience to our customers.

We are looking for a teammate with:

• Demonstrated guest/customer service excellence focus
• Experience working with computer-based point of sale systems and handling cash an asset
• 2 years of customer service experience preferred, but not required
• Smart Serve Certification
• Working knowledge of Windows applications including Word, Excel, and Outlook would be an asset
• Flexibility to work days, evenings, weekends, and holidays
• Ability to consistently lift 40lbs on a regular basis

This teammate will be accountable for:

• Ensuring total customer satisfaction and outstanding customer service is provided to every customer
• Assisting customers with their purchases and providing them with product information when required
• Assisting with product shipments and merchandising, including light cleaning of shelves and display units
• Handling cash and accurately balancing the till
• Complying with Health and Safety rules & Security within the workplace
• Being a team player who contributes equally to the team's efforts

We offer:

• Competitive hourly rate with annual increases
• Monthly wine allotment
• Best-in-class wine education and development
• Employee discount on products
• Employee Assistance Program & Employee Wellness Program

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.

Accommodation: Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email [e-mail]

Equal Opportunity Employment: At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion, and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.