Trust Accountant

International Financial Data Services (IFDS); Toronto; On-site; CAD 47,000 - 59,000; Full time

Benefits offered by this job

Total Rewards

Hybrid work environment

Professional development

Inclusive culture

Wellness programs

Community engagement

Job summary

International Financial Data Services (IFDS) in Toronto, Canada, is seeking a Permanent Operations role in Client Experience Operations. The position focuses on daily cash activity reconciliation, fund-related transaction reporting, and collaboration with State Street Bank, custodians, and clients to resolve issues.

The ideal candidate will have knowledge of mutual funds and back-office operations, strong client-facing communication, and a proactive approach to problem solving in a fast-paced

Qualifications

• Knowledge of the mutual fund industry and the administrative back-office.
• Customer satisfaction orientation.
• Tact and diplomacy required in interfacing with clients and highly sensitive issues.

Responsibilities

• Reviews and reconciles cash activity in the trust and commission banks on a daily basis.
• Reconciles commission and dividend transactions, trailer fees, distributions; initiates calculations and prepares letters for reporting to fund custodian and clients.
• Prepares and mails or wires payment cheques.
• Interacts with Operations groups, State Street Bank and other custodian banks, as well as clients and broker/dealers to exchange information and resolve problems.
• Analyzes reports to capture exceptions; researches and resolves issues and open items.
• Uses automated systems to enter cash, transfer and other transactions.
• Maintains appropriate files, records and reports as required.
• Good working knowledge of general accounting principles (reconciliation, posting).
• Solid PC software (Windows, MS Excel and Word) skills.
• Analytical, organizational and problem solving skills.
• Ability to be detail-oriented and work in a fast paced environment.
• Excellent communications skills required in interaction with custodial banks and internal groups.
• Ability to multi-task – adjust to multiple demands, shifting priorities, and ongoing change.
• Takes a logical approach to analyzing problems; researches information and explores alternatives to solve problems.
• Strong organizational skills.
• Prioritization – ability to organize workflow to accomplish multiple and changing priorities.

Skills

Analytical thinking

Detail oriented

Communication skills

Tools

Windows

MS Excel

MS Word

Job description

Who We Are

With its global headquarters in Toronto, Canada, International Financial Data Services (IFDS) is a world-leading provider of outsourcing and technology solutions to the financial services industry. IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. The IFDS enterprise supports more than 17 million accounts with AUA of approximately CAD $4 trillion. IFDS Canada is a 50/50 joint ventures between Boston-based State Street Corporation, one of the world’s leading providers of financial services to institutional investors, and Connecticut-based SS&C Technologies, a global provider of investment and financial software-enabled services and software for the global financial services and healthcare industries.

Permanent

Department: Ops Shared Services (830)

30 Adelaide Str, East

Toronto, Ontario, M5C 3G9

Canada

Number of Positions: 1

Imagine yourself at IFDS

Come experience a community like no other at International Financial Data Services (IFDS). We offer work opportunities driven by a passion for creating market leading financial solutions, and a culture that nurtures collaboration, accountability, diversity & inclusion, and continuous learning. We'll provide you with opportunities to develop your career. From ongoing training and development programs to experiences working with our global financial services partners, you'll be able to realize your full potential.

Role Overview

• Reviews and reconciles cash activity in the trust and commission bank accounts on a daily basis by balancing incoming and outgoing cash to transactions processed.
• Reconciles commission and dividend transactions, trailer fees, distributions. Initiates calculations and prepares letters for reporting to fund custodian and clients. Prepares and mails or wires payment cheques.
• Interacts with Operations groups, State Street Bank and other custodian banks, as well as clients, broker/dealers to exchange information and resolve problems.
• Analyzes reports to capture exceptions; researches and resolves issues and open items.
• Uses automated systems to enter cash, transfer and other transactions.
• Maintains appropriate files, records and reports as required.

Role Responsibilities

• Good working knowledge of general accounting principles (specifically reconciliation, posting).
• Solid PC software (Windows, MS Excel and Word) skills.
• Analytical, organizational and problem solving skills.
• Ability to be detail-oriented and work in a fast paced environment.
• Excellent communications skills (written and verbal) required in interaction with custodial banks and internal groups.
• Ability to multi-task – adjust to multiple demands, shifting priorities, and ongoing change.
• Takes a logical approach to analyzing problems. Systematically researches information and explores alternatives to solve problems.
• Strong organizational skills.
• Prioritization – ability to organize workflow in order to accomplish multiple and changing priorities within specified timeframes.
• Relationship builder – constructs, maintains, nourishes relationships with all stakeholders and creates an environment to sustain high motivation within team.
• Proactive in acquiring information to develop new skills to improve job performance. Grasps new material quickly and easily, and applies new information, concepts and procedures in a constructive manner.

Minimum Qualifications

Critical Requirements:

• Knowledge of the mutual fund industry and the administrative back-office.
• Customer satisfaction orientation.
• Tact and diplomacy required in interfacing with clients and highly sensitive issues.

Important Requirements

• Knowledge of National Instruments 81-102 governing mutual funds.
• One or more year work experience in a business environment.

AODA Statement

IFDS Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodation needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Salary Range

Pay Range (CAD $): 47,000 - 59,000

The above reflects an industry-benchmarked target compensation range. The salary offered may vary based upon the candidate’s skills and experience, job-related knowledge, and other specific business needs.

IFDS Provides

• Total Rewards: IFDS offers a comprehensive, competitive compensation & benefits package
• Work-Life Balance: IFDS offers a hybrid work environment with our office located in the downtown core within walking distance to Union Station and the PATH
• Professional Development: IFDS offers continuous learning opportunities, leadership development & training programs
• Inclusive Culture: Our inclusive work environment supports equity and values diversity
• Wellness Programs: Access to a variety of wellness initiatives, mental health support, and employee assistance programs
• Community Engagement: Participate in volunteer opportunities and give back to our community through our various social care programs

Section: Client Experience Operations