Travel Services Coordinator

Broadstreet Properties Ltd; Campbell River; On-site; CAD 50,000 - 62,000; Full time

Benefits offered by this job

Extended health coverage

Employee Assistance Program

Employee referral program

Wellness benefits

Retirement plan eligibility

Job summary

Broadstreet Properties Ltd. is seeking a Travel Coordinator to partner with senior leaders and internal stakeholders, coordinating domestic and international travel for executives with a strong emphasis on accuracy, policy compliance, and cost control.

You will manage complex itineraries, liaise with airlines and vendors, maintain records, and support expense reconciliation, contributing to smooth, compliant travel operations within our team.

Qualifications

• Minimum 2 years of corporate travel coordination experience.
• Experience booking and managing professional or business travel.
• Strong organizational skills for multiple bookings and priorities.
• Excellent written and verbal communication.
• Ability to handle confidential information with discretion.

Responsibilities

• Coordinate and book domestic and international travel for executives and staff.
• Manage multi-leg itineraries with focus on timing and cost efficiency.
• Respond to travel changes, cancellations, delays, and urgent requests.
• Ensure travel arrangements comply with company policies and approvals.
• Maintain travel records, confirmations, changes, and expenses.
• Liaise with airlines, hotels, agencies, and vendors to resolve issues.
• Prepare travel summaries and supporting documentation.

Skills

Travel coordination

Administrative support

Customer service

Microsoft Office

Discretion with confidential info

Tools

Microsoft Office

Job description

The Travel Coordinator is responsible for coordinating, booking, and managing corporate and executive travel arrangements with a strong focus on accuracy, service excellence, cost control, and policy compliance. This role supports senior leaders, executives, and internal stakeholders by ensuring seamless end-to-end travel experiences while maintaining detailed records and operational discipline.This position operates at a high execution level and serves as a critical operational partner to the Lead Travel Coordinator.Your contribution to the team includes:

Responsibilities

• Coordinate and book domestic and international travel for executives and corporate staff, including flights, accommodations, ground transportation, and related services.
• Manage multi-leg and complex itineraries with attention to timing, cost efficiency, and traveler preferences.
• Respond promptly to travel changes, cancellations, delays, and urgent last-minute requests.
• Act as the primary point of contact for travelers before, during, and after travel.
• Ensure all travel arrangements comply with company travel policies and approval processes.
• Identify cost-effective options while balancing traveler comfort, business needs, and time sensitivity.
• Support expense tracking by ensuring bookings and invoices are accurate, documented, and coded correctly.
• Liaise with airlines, hotels, travel agencies, and ground transportation providers to resolve booking issues and service concerns.
• Maintain professional relationships with travel vendors to ensure consistent service quality and responsiveness.
• Escalate vendor issues or service failures to the Lead Travel Coordinator as required.
• Maintain accurate and up-to-date records of travel bookings, confirmations, changes, and expenses.
• Prepare travel summaries, itineraries, and supporting documentation for travelers and internal stakeholders.
• Assist with reporting, reconciliation, and audit requests related to travel expenditures.
• Identify opportunities to improve travel coordination processes, tools, and documentation.
• Support the implementation of standardized travel procedures and best practices.
• Collaborate closely with the Lead Travel Coordinator and internal teams to ensure consistent service delivery.

What you need to be successful

• Minimum 2 years of experience in travel coordination, administrative support, or customer service in a corporate environment.
• Demonstrated experience booking and managing professional or business travel.
• Strong organizational skills with the ability to manage multiple bookings and competing priorities simultaneously.
• High attention to detail and accuracy in documentation and scheduling.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Outlook, Excel, Word).
• Ability to handle confidential information with discretion and professionalism.
• Must successfully pass employment, reference, and criminal background checks.

Benefits

• Employees enjoy a wide range of benefits and competitive reward. You will be eligible to receive salary range of $49,920.00 to $62,400.00 per annum, this will be determined by your skill set, education and experience.
• Employer paid extended health, vision, and dental coverage (including family)
• Employee and Family Assistance Program
• Employee Referral Program
• Yearly health and wellness benefit
• RPP eligibility after 1 year
• Employee recognition program
• In-house professional development opportunities

Why Broadstreet?

Broadstreet Properties Ltd. is a family owned and operated property management company, partnered with Seymour Pacific Developments, that manage multi-family residential communities. We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to asset management. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Broadstreet Properties Ltd. practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone.

We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law.

We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.