Travel Counsellor

AMA - Alberta Motor Association; Calgary; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Health spending accounts

Retirement plan

Member discounts

Udemy access

Paid time off

Job summary

AMA - Alberta Motor Association seeks a travel-focused expert to help members plan destinations, transportation and accommodations tailored to their budgets and preferences. You’ll network with suppliers and maintain strong member relations to ensure memorable travel experiences.

In-office role with uncapped bonus potential through travel perks, while delivering outstanding service before, during, and after trips. We value community spirit and member-first support.

Qualifications

• High school diploma; post-secondary travel education is an asset.
• Strong communication skills and sales experience.
• Ability to build a book of business.

Responsibilities

• Help members find destinations, transportation, and accommodations within budget.
• Develop and maintain relationships with members and suppliers.
• Manage member travel reservations and trip details.
• Negotiate with tour operators, airlines, car rental, and hotels to secure value.
• Provide exceptional sales and service; be there before, during, and after trips.
• Promote AMA's products and services.

Skills

Communication skills

Sales experience

Education

High school diploma

Post-secondary travel education (asset)

Job description

SOME PEOPLE CALL YOU A walking TRAVEL guidebook.

The Opportunity

You're a travel expert who loves to explore what the world has to offer - people, culture, food, adventure, beaches and sites to name a few! You're tapped into those "hidden gem" restaurants/shops/curiosities that only the locals know about, and somehow, you always seem to score the best deals. When you aren't travelling yourself, you're the one telling your friends, family and anyone who will listen about how to create unique and personal travel experiences.

Guess what? We could use someone just like you!

A Place to Belong

AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact [e-mail]. We'll work with you feel supported throughout your journey with us.

AMA is more than a workplace; it's a family. Together, we help protect the things that matter most to our more than one-million members - everything from roadside safety to retail savings, food security to childhood well-being. And with operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!

About

Building on a century of proud service in Alberta communities, we're passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you'll enjoy:

• Flexible benefits with 5 different packages to select, ranging from $1000 - $3000 health and wellness spending accounts.
• Outstanding employer-paid Retirement Savings Plan (5% AMA contribution + 5% AMA matching)
• Great AMA discounts like 50% off memberships, driver education programs, and registry services.
• Unlimited learning opportunities, including full Udemy access and dedicated learning time for personal development.
• Paid time off, including 3 weeks of vacation, Me-Day, and Volunteer Day. Also, the flexibility to purchase 1 or 2 weeks' vacation time spread across multiple pay periods.

Who You Are

• You're passionate about travel (duh) and love the idea of helping others see the world - whether it's an exotic and far-off destination or a road trip to a provincial park.
• You're a planner, and you know how to make every trip a great and memorable experience.
• You know that even the smallest details matter and you go out of your way to make sure every one of them is covered.
• You understand the importance of being organized and on time (because you know it's important to fellow travelers).
• You're a top performer who likes to be rewarded for your hard work - and the potential to earn uncapped bonuses with great travel perks is the name of your game!
• You care what your employer stands for and your values align with ours. Giving back to the community, giving every AMA member your best...Practically Family speaks to you.

How You'll Make an Impact

• Help our members find the destinations, transportation and accommodations that are best-suited to their needs and budgets, along with any other travel options they'll need along the way.
• Develop and maintain relationships with members and suppliers.
• Manage member travel reservations and other trip details.
• Strive to get the best possible value for our members through your negotiations with tour operators, airline personnel, car rental agencies and hotel staff.
• Provide exceptional sales and service.
• Be there for our members before, during & after their trip.
• Promote AMA's products and services.

What You Bring To The Table

• You have a high school diploma plus some post-secondary travel education would be an asset.
• You've got strong communication skills, and sales experience. Along with a commitment to building your book of business.

Belonging Matters Here

AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact [e-mail]. We'll work with you feel supported throughout your journey with us.

Work Model

In-Office

We thank all applicants for their interest; however, only those selected for an interview will be contacted.