Transportation Representative & Dispatcher

Alberta Precision Labs; Edmonton; Hybrid; CAD 33,000 - 42,000; Full time

Job summary

Alberta Precision Laboratories (APL) is seeking a Transportation Representative – Dispatcher to support laboratory operations. You will transport medical specimens and equipment, ensuring timely delivery while maintaining specimen integrity and adhering to safety standards.

Responsibilities include route coordination, real-time issue escalation, and serving as a point of contact for courier staff. Rotating weekend shifts are required, with days 7.75-hour cycles and varied shifts.

Qualifications

• Completion of Grade 12 or equivalent.
• Must hold a valid Class 5 Alberta Operator's Licence.
• Experience with Microsoft Office Suite (Excel, Word, Outlook).

Responsibilities

• Deliver and pick up a range of products including mail, specimens, lab supplies, and blood products to Rapid Response Labs, Patient Care Centres and client offices.
• Maintain cargo integrity through proper storage and handling.
• Adhere to safe driving regulations, perform vehicle maintenance, and support dispatch operations.

Skills

Customer service

Route coordination

Safety awareness

Problem solving

Education

Grade 12 or equivalent

Class 5 Alberta Operator's Licence

Tools

Excel

Word

Outlook

Job description

Transportation Representative & Dispatcher

Alberta Precision Laboratories (APL) offers a rewarding opportunity to make a meaningful impact in your community and in patient care. We are seeking and detail-oriented Transportation Representative – Dispatcher to support our laboratory operations. In the Transportation Representative position, you will transport medical specimens and equipment, lifting up to 50lbs while adhering to strict safety and regulatory standards. You will ensure proper handling, documentation, and timely delivery to maintain specimen integrity and support accurate testing. Your work plays a vital role in early disease detection and monitoring community health. You will collaborate with laboratory staff, healthcare providers, and clients, contributing to a strong team environment focused on excellence in patient care. This role also includes additional tasks as a Dispatcher, serving as the key point of contact for courier staff reporting unexpected absences. You will make real-time decisions to ensure coverage, elevate complex issues to leadership and maintain efficient operations. A strong understanding of specimen integrity and testing requirements is essential, as your decisions directly impact patient testing and care. You will regularly engage with internal stakeholders, balancing competing priorities with professionalism and strong customer service. This role also involves proactive problem-solving, route coordination, and troubleshooting in a fast-paced healthcare environment. Please note that the schedule for this position is rotating weekend shifts: Week 1: Monday-Friday from 07:15-15:30. Week 2: Monday-Friday from 15:15-23:30. Join APL and make a difference in your community.

Description:

As a Transportation Service Representative, your role will be to deliver and pick up a range of products including, but not limited to, mail, specimens, lab supplies, mail, and blood products to and from Rapid Response Labs, Patient Care Centres, and client offices in a timely manner and according to an established routine, in accordance with APL standards, regulations and policies. Working independently, you must use appropriate storage methods to maintain integrity of cargo. You must adhere to all safe driving regulations and vehicle maintenance procedures. Maintenance of vehicles as well as coolers and transport boxes is also involved.

• Classification: Transportation Representative
• Union: HSAA FAC PROF/TECH
• Unit and Program: Specimen Procurement and Dispatch
• Primary Location: Base Laboratory
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 11-SEP-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 19-OCT-2026
• Temporary End Date: 22-OCT-2027
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days, Evenings, Nights
• Days Off: Saturday/Sunday
• Minimum Salary: $24.21
• Maximum Salary: $30.82
• Vehicle Requirement: Driver's License, Vehicle Provided

• Classification: Transportation Representative
• Union: HSAA FAC PROF/TECH
• Unit and Program: Specimen Procurement and Dispatch
• Primary Location: Base Laboratory
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 1.00
• Posting End Date: 11-SEP-2026
• Temporary Employee Class: Temp F/T Benefits
• Date Available: 19-OCT-2026
• Temporary End Date: 22-OCT-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days, Evenings, Nights
• Days Off: Saturday/Sunday
• Minimum Salary: $24.21
• Maximum Salary: $30.82
• Vehicle Requirement: Driver's License, Vehicle Provided

Required Qualifications:

Completion of Grade 12 or equivalent.Must hold a valid Class 5 Alberta Operator's Licence.

Additional Required Qualifications:

Experience with Microsoft Office Suite (Excel, Word, Outlook).

Preferred Qualifications:

Minimum 1 year of experience as a commercial driver and or previous courier role is an asset. Additional education in logistics or business administration. Experience with dispatch or logistics software. Previous experience in logistics.

Please note:

All postings close at 23:59 MT of the postingend date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with APL.

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AB Precision Lab Zone, Edmonton, Base Laboratory

AB Precision Lab Zone, Edmonton, Base Laboratory

AB Precision Lab Zone, Edmonton, Base Laboratory