Transportation Operations Supervisor

Canada Cartage Group; Ajax; Vor Ort; CAD 65.000 - 90.000; Vollzeit

Zusammenfassung

Canada Cartage is seeking a Transportation Operations Supervisor in Ajax, Ontario to lead drivers and warehouse staff. You will schedule drivers, verify hours, and support dispatchers while ensuring high service levels and customer satisfaction.

The role emphasizes safety, productivity, staffing, and coaching, with opportunities to contribute to continuous improvement within a cohesive, customer-focused organization. This is a hands-on leadership position requiring strong communication.

Qualifikationen

• 2 years of supervisory experience in a transportation environment.
• High school diploma is required.
• Knowledge of Hours of Service and the dispatching process.

Aufgaben

• Supervising and managing drivers and warehouse team including training, development, coaching and performance appraisals in area of responsibility
• Scheduling drivers and verification of hours worked
• Monitoring service levels to ensure maximum levels of customer satisfaction
• Assisting dispatchers and planners in troubleshooting and resolving day-to-day issues and activities
• Ensure goals are met and exceeded in the arrears of safety, quality, productivity and people measurement
• Promoting Health & Safety guidelines and operational policies and procedures
• Participate in recruiting team members for your location. Work with Operations Manager to ensure adequate staffing levels are maintained

Kenntnisse

Communication

Leadership

Analytical skills

Multitasking

Staff scheduling

Ausbildung

High school diploma

Tools

Outlook

Excel

Word

PowerPoint

Jobbeschreibung

Career Opportunity

The Transportation Operations Supervisor is primarily responsible for providing effective transportation services to customers, and manage the department’s resources and work processes cost effectively and efficiently in the attainment of customer service and delivery goals.

Position Summary

Location: Ajax, Ontario
Schedule: Schedule can vary. Typically works Mon-Fri.

What you will do

• Supervising and managing drivers and warehouse team including training, development, coaching and performance appraisals in area of responsibility
• Scheduling drivers and verification of hours worked
• Monitoring service levels to ensure maximum levels of customer satisfaction
• Assisting dispatchers and planners in troubleshooting and resolving day-to-day issues and activities
• Ensure goals are met and exceeded in the arrears of safety, quality, productivity and people measurement
• Promoting Health & Safety guidelines and operational policies and procedures
• Participate in recruiting team members for your location. Work with Operations Manager to ensure adequate staffing levels are maintained

What You’ll Bring

• 2 years supervisory experience in a transportation environment
• High school diploma
• Knowledge of Hours of service and the dispatching process

Along with the following Skills & Competencies:

• Excellent verbal and written communication skills; strong leadership and analytical skills
• Ability to handle multiple projects and tasks
• MS Office proficiency necessary; Outlook, Excel, Word, PowerPoint, etc.
• Direct experience with staff scheduling in a variable work volume environment

Why people love working for Canada Cartage

• Cohesive team and a positive, hard-working atmosphere.
• Meaningful opportunities for career growth.
• Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
• Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
• Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
• We give back to the communities in which we operate by volunteering and donating to local charities.
• We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

Why you’ll love Canada Cartage

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.