Transitional Care Supervisor (Social Worker) - 18 Months Term

SPRINT Senior Care; Toronto; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Pension plan

Health insurance

Tuition reimbursement

Training opportunities

Job summary

SPRINT Senior Care in Toronto is seeking a Supervisory Case Coordinator for our Transitional Care team. You will supervise and coordinate case management services for older adults, support daily operations, and ensure client safety and dignity while collaborating with healthcare professionals.

The role requires a BSW/MSW or related designation, at least two years of gerontology/community experience, and strong supervisory and communication skills.

Qualifications

• Minimum of two years of experience in gerontology and/or community settings.
• BSW, MSW or related professional designation is required.
• Strong supervisory and interpersonal skills with diverse stakeholders.

Responsibilities

• Supervise and coordinate case management services for older adults and seniors.
• Support the Client Services Manager in daily program operations and staff supervision.
• Collaborate with health professionals to enhance activities of daily living at home or in community settings.
• Oversee assessments, care plans, and interRAI-CHA requirements as applicable.
• Coordinate health services, caregiver support, and community referrals.

Skills

Supervisory skills

Gerontology experience

Communication

Team leadership

BSW/MSW or related

Education

BSW/MSW or related designation

Tools

Microsoft Office Suite

Client database

Job description

About SPRINT Senior Care:

We began caring for seniors and enabling seniors to care for themselves in 1983. We continue to do so today as an accredited, not-for-profit community support service agency in Toronto by offering a wide range of practical and low-cost services to seniors and their caregivers. Our services help seniors stay safe, connected, and live as independently as possible.

Program Description:

The Transitional Care team supports clients accessing SPRINT Senior Care Transitional Care Services (Ewart Angus SPRINT Homes and Pine Villa) until their return to the community or other appropriate place of care.

Ewart Angus SPRINT Home (Ewart Angus) is a unique 24-hour dementia care residence that is home to up to 20 people in the early to mid-stages of Alzheimer's or related dementias that are no longer able to live safely in their own residences.

Transitional / Reintegration Supportive Housing via a collaborative partnership with Sunnybrook Hospital and LOFT Community Services to support the transition of Alternative Level of Care (ALC) patients from hospital to community or other appropriate place of care.

What you will do:

• Supervise and coordinate case management services and both direct and indirect services to support the physical, cognitive, and mental health needs of older adults and seniors.
• Support and assist the Client Services Manager in overseeing effective day-to-day operation of the program, including supervising staff and volunteers, and ensuring clients’ well-being, dignity, and safety.
• Supervise assigned staff, ensuring staff have a clear understanding of their responsibilities, their role in the organization and their role as a team member.
• Work with the client and healthcare professionals to improve the client’s ability to complete the activities of daily living at home and/or another community setting.
• Oversee the successful completion of all client assessments, reassessments, and care plans, including Ministry requirements for interRAI-CHA Assessments.
• Coordinate health services and social support interventions for clients, families, and caregivers.
• Develop realistic and innovative transitional plans for reintegration back to the community, LTC or alternative right place of care.
• Connect with current and new community services based on needs.
• Identify appropriate/eligible clients who need support and assistance in transitioning home or to other appropriate places of care.
• Provide information about this transitional supportive housing to clients and caregivers.
• Provide back up and coverage to the site Managers.
• Complete all required client care statistical tracking.
• Oversee the planning, coordination, and facilitation of caregiver support through the provision of self-help, therapeutic, problem-solving, and educational group programs.
• Complete required reporting and follow up within the timeframes for Health and Safety risks, hazards, and incidents.
• Maintain excellent collaborative relationships with referral sources and stakeholders.
• Participate in the development, implementation and evaluation of quality and risk management activities of the department and agency.
• Ensure that the agency’s programs and services are delivered within the agency’s mandate, mission, vision and values, objectives, and policies and procedures, within relevant legislative requirements.
• Off hours may be required based on client needs. Ability to work flexible hours as required.

What you will need:

• BSW, MSW or other related professional designation.
• Minimum of two years of experience working in gerontology and/or community setting.
• Strong supervisory skills.
• Excellent communication and interpersonal skills, with the ability to establish good rapport with staff, clients, families, and referral sources in a multi-cultural setting.
• Excellent understanding of the aging process, dementia, and the specific needs of the elderly, disabled and caregivers.
• Experience working with individual caregivers.
• Committed to SPRINT Senior Care's philosophy of care, with the ability and empathy to work with people with dementia, and mental health and addictions.
• Experience in community capacity building, health promotion, adult education, or social group work.
• Self-directed, results oriented and capable of working independently as well as in a team environment.
• Excellent organizational, facilitation, conceptual, strategic, and problem-solving skills.
• Excellent knowledge of program evaluation, risk management and quality improvement strategies.
• Proven ability to establish and maintain productive working relationships internally and externally with stakeholders and partnering agencies.
• Demonstrates computer skills at an intermediate or higher level for the use of the Internet and the following Microsoft Office applications: Word, PowerPoint, Excel and Outlook. Familiarity with a client information database.

Our Caring Workplace

At SPRINT Senior Care, you'll join a dedicated team focused on delivering high-quality, client centered services to seniors in our community. Our inclusive environment offers numerous benefits, including a commitment to staff wellness, a pension plan, health and insurance coverage, and extensive training and tuition reimbursement programs.

SPRINT Senior Care encourages applications from candidates who reflect the diversity of our community.

SPRINT Senior Care is committed to inclusive and accessible recruitment practices in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disability Act (AODA). Reasonable accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process.