Transition Team Assistant Manager

Raymond James Ltd.; Toronto; On-site; CAD 90,000 - 100,000; Full time

Benefits offered by this job

Flexible workstyles

Health benefits

RRSP Matching

Job summary

Raymond James Ltd. is a leading Canadian independent investment dealer known for providing customized wealth management solutions.

The Transition Team Assistant Manager will lead a team supporting onboarding of Financial Advisors, overseeing transitions, and driving performance improvements across compliance, operations, and technology. You will mentor staff, manage timelines, and coordinate cross-functional initiatives, while maintaining client-focused service and professional discretion in a

Qualifications

• 5+ years in Investment Brokerage or Financial Services
• College diploma or degree, or equivalent combination of education and experience
• Completion of the Canadian Securities Course (CSC) and the Conduct and Practices Handbook (CPH)
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Excellent organizational, communication, and problem-solving skills
• Experience with Dataphile and Microsoft Dynamics CRM
• Strong leadership and coaching capabilities
• Ability to manage multiple priorities in a fast-paced environment
• High level of professionalism, discretion, and confidentiality

Responsibilities

• Oversee Transition Planners and Transition Administrators and provide guidance
• Mentor, coach, and escalate as needed
• Support performance management, development, and training of staff
• Drive engagement, productivity, and accountability within the team
• Oversee onboarding of Financial Advisors and Agents
• Coordinate transition timelines and milestones
• Ensure adherence to compliance, operations, and technology policies
• Maintain transition processes, checklists, and reporting tools
• Analyze transition metrics and recommend improvements
• Collaborate with internal departments and stakeholders
• Assist in developing training materials and tools
• Support continuous improvement and innovation in the transition function

Skills

Leadership

Stakeholder management

Communication

Problem-solving

Independence

Education

College diploma or degree

Canadian Securities Course (CSC)

Conduct and Practices Handbook (CPH)

Tools

Microsoft Office

Dataphile

Microsoft Dynamics CRM

Job description

At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together

Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

Transition Team Assistant Manager

Raymond James Ltd. is seeking a qualified Transition Assistant Manager to join the team. Raymond James Ltd. is one of Canada’s leading independent investment dealers offering high-quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

How does the role impact the organization?

Under the direction of the Manager, Transition Services, the Transition Assistant Manager plays a key role in supporting the successful onboarding of Financial Advisors. This position combines operational oversight, team leadership, and hands-on execution to ensure transitions are managed efficiently and effectively. The role also provides leadership support to the Transition Team and contributes to departmental strategy, performance, and continuous improvement initiatives.

What will your role be responsible for?

• Support direct oversight and day-to-day guidance of Transition Planners and Transition Administrators
• Act as a mentor, coach, and escalation point for team members
• Assist in performance management, development, and training of team staff
• Help drive team engagement, productivity, and accountability
• Oversee and actively participate in onboarding of Financial Advisors and Agents
• Act as a primary point of contact for assigned transitions
• Monitor transition progress and provide regular updates to stakeholders and senior management
• Coordinate and manage transition timelines, deliverables, and milestones
• Customize transition plans based on individual advisor needs
• Ensure adherence to policies and procedures related to compliance, operations, and technology
• Maintain and improve transition processes, checklists, and reporting tools
• Analyze transition metrics and provide recommendations for improvement
• Assist in managing departmental goals, projects, and initiatives
• Support quality assurance and documentation accuracy throughout transitions
• Act as a liaison between Financial Advisors and internal departments
• Maintain ongoing communication with transitioning advisors and their teams
• Coordinate advisor setup, including IT, office setup, and required approvals
• Facilitate CIRO registration and insurance requirements
• Contribute to departmental projects and cross-functional initiatives
• Participate in presentations to prospective Financial Advisors during head office visits (HOV)
• Assist in developing new training materials, tools, and systems
• Support continuous improvement and innovation within the transition function

What can you expect from us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers flexible workstyles, a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.

What do we expect from you?

• 5+ years in the Investment Brokerage or Financial Services Industry
• College diploma or degree, or equivalent combination of education and experience
• Completion of the Canadian Securities Course (CSC)
• Completion of the Conduct and Practices Handbook (CPH)
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook & Copilot)
• Excellent organizational, communication, and problem-solving skills
• Prior leadership, supervisory, or assistant management experience
• Experience with Dataphile and Microsoft Dynamics CRM
• Strong understanding of Financial Advisor and Sales Assistant processes
• Strong leadership and coaching capabilities
• Ability to manage multiple priorities in a fast-paced environment
• Excellent interpersonal and stakeholder management skills
• Strong attention to detail and accuracy
• Proactive mindset with sound decision-making ability
• Ability to work independently and within a teamStrong presentation and communication skills
• High level of professionalism, discretion, and confidentiality

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

Salary Range:

$90,000 - 100,000 annually, in addition to competitive performance bonuses/incentives.

Actual compensation will be determined based on skills, experience, internal equity, and other job requirements.

This posting is for an existing vacancy.

At Raymond James - we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at [e-mail]. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.

We may use automated or AI-enabled tools to support parts of our recruitment and screening process, including screening, assessing or selecting applicants where applicable. These tools help us review applications efficiently, but they do not replace human decision-making.

Job

Administrative & Support Services

Primary Location

CA-ON-Toronto-Toronto

Other Locations

CA-BC-Vancouver-Vancouver

Organization

PCG Admin

Schedule

Full-time

Status

Permanent Full-Time