Transit Operators - Duncan

Transdev Canada; Duncan; On-site; CAD 29,000 - 58,000; Full time

Benefits offered by this job

Competitive hourly wage

Benefits package (medical & dental)

Pension program (company contributions

Unionized casual position

Career advancement opportunities

Diversity & development culture

Job summary

Transdev Canada in Duncan, BC, is seeking Casual Transit Operators to safely transport passengers on public transit vehicles and deliver excellent customer service in a casual, unionized setting.

As a Transit Bus Operator, you will drive fixed routes, follow schedules, and maintain safety. You will assist riders, including those with accessibility needs, and perform pre-trip/post-trip inspections with professional conduct and clear Dispatch communication.

Qualifications

• Valid Class 2 BC Driver's Licence with Air Brake endorsement.
• Minimum two years of driving experience.
• Safe driving record with no recent serious violations or preventable accidents.
• Ability to manage challenging situations with patience and professionalism.
• Strong customer service and communication skills.
• Ability to interact professionally with passengers from diverse backgrounds.
• Familiarity with Duncan geography is an asset.

Responsibilities

• Safely operate transit buses on fixed routes following schedules and Dispatch instructions.
• Provide courteous and professional service to passengers and assist with fares, directions, and inquiries.
• Assist passengers with accessibility needs as required.
• Conduct pre-trip and post-trip inspections to ensure safety and cleanliness.
• Maintain a professional appearance and uphold company standards.
• Communicate delays, route issues, and incidents with Dispatch promptly.
• Complete required trip and incident reports accurately.

Skills

Class 2 Licence

Air Brake

Driving experience

Customer Service

Communication

Route knowledge (Duncan)

Onboard tech

Safety compliance

Job description

Transdev Canada is hiring Casual Transit Operators in Duncan.

As a Transit Bus Operator, you will be responsible for safely transporting passengers on public transit vehicles while providing a high level of customer service. This is a casual, unionized position based in Duncan, BC.

Your role

• Safely operate transit buses on assigned fixed routes, following schedules, Dispatch instructions, company policies, and all applicable regulations.
• Operate vehicles in accordance with all safety regulations and procedures.
• Provide courteous and professional service to passengers, including answering questions and assisting with fares, directions, and general inquiries.
• Assist passengers with accessibility needs, including individuals using mobility devices, as required.
• Conduct thorough pre-trip and post-trip vehicle inspections to ensure vehicles are safe, clean, and operational.
• Maintain a clean and professional vehicle interior and exterior.
• Communicate clearly and promptly with Dispatch regarding delays, route issues, mechanical concerns, incidents, and accidents.
• Accurately complete required reports related to trips, passengers, incidents, and accidents.
• Operate onboard systems and equipment, including fare boxes, destination signs, and other transit technology.
• Maintain a professional appearance and demeanor while upholding Transdev's standards, policies, and procedures.
• Demonstrate a strong commitment to safety, customer service, and effective communication.
• Perform other related duties as assigned to support operational needs.

The perks

• Competitive hourly wage of $34.67.
• An excellent benefits package, including medical and dental coverage and a pension program with company contributions upon becoming a full-time union employee.
• Make a meaningful difference in the lives of the families and communities you serve.
• A clean and positive work environment.
• Career advancement opportunities across Transdev's North American operations.
• Be part of a company that values diversity, employee development, and continuous improvement.

Your profile

• Valid Class 2 BC Driver's Licence with Air Brake endorsement.
• Minimum two years of driving experience.
• Safe driving record with no recent serious violations or preventable accidents.
• Ability to manage challenging situations with patience and professionalism.
• Strong customer service and communication skills.
• Ability to interact professionally and respectfully with passengers from diverse backgrounds.
• Previous passenger transportation experience is an asset.
• Familiarity with Duncan's geography and road network is an asset.
• Ability to learn and follow fixed routes, schedules, and Dispatch instructions.
• Comfortable using onboard technology and systems.
• Medical assessment, Drug and alcohol test, Criminal Record & Vulnerable Sector Check, and Trainability evaluation.
• Casual, unionized position based in Duncan, BC.
• Various start and end times, Sunday through Saturday.
• Flexible availability is required, including weekends and varying shift times.

Join an international Group strongly rooted in the communities

Transdev is an international leader in mobility at the service of communities. We design and operate public transport networks - buses, coaches, trams, trains, shared bikes, ferries, and more - to empower freedom to move everyday thanks to safe, reliable and innovative solutions that serve the common good.

Because we are people serving people, our 105,000 employees have a positive impact on people and society. It is by taking care of them that we empower people to move forward.

In March 2023, Transdev Canada expanded its reach in western Canada by acquiring First Transit. By joining forces, Transdev Canada is now the largest multi-modal privately owned transportation company in Canada.