Transfer Coordinator PL5

University of New Brunswick; Saint John; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established educational institution is seeking a Transfer Coordinator to enhance the student experience by managing transfer credit assessments. This role involves liaising with multiple academic units and external institutions to ensure smooth credit transfers, while providing exceptional customer service to students. The ideal candidate will possess a Bachelor's degree and have a strong background in customer service, along with excellent communication and organizational skills. Join a collaborative team dedicated to supporting student success and fostering an inclusive environment.

Benefits

Full Pension

Three Weeks Vacation

Employee and Family Assistance Program

Dental Insurance

Health Insurance

Qualifications

• Bachelor's degree or equivalent experience required.
• Minimum one year experience in a post-secondary setting.

Responsibilities

• Coordinate assessment of transferable credit to support students.
• Develop and maintain transfer credit databases.
• Communicate with students and academic units regarding transfer credits.

Skills

Customer Service

Communication

Attention to Detail

Interpersonal Skills

Microsoft Office Suite

Education

Bachelor's Degree

Tools

Databases

Teams

Job description

Closing Date: May 15th, 2025 at 4:00 PM

OFFICE OF THE REGISTRAR
The Office of the Registrar provides administrative and coordination services in support of the UNB learning community, including faculty, staff and students. The office supports students from the point of admission through graduation.

WHAT WE OFFER

Full-time | Continuing | Saint John | On-Campus

Standard Work Hours: Mon - Fri | 8:00 am - 4:00 pm |36.25 hours per week (Summer Hours)

Salary Range: $22.75 - $28.42 per hour

YOUR FOCUS

Reporting to the Associate Registrar, the Transfer Coordinator liaises with multiple units to coordinate assessment of transferable credit to support students and align with UNB curriculum, within a supportive time frame. The role will support academic units in interpreting the external curriculum within the UNB framework.

• Advise, and develop as required, key messages and communications regarding transfer credits and processes.
• Communicate with students and academic units regarding transfer credits and processes.
• Communicate with colleagues at UNB Fredericton and the Province of New Brunswick regarding transfer credits and processes.
• Develop and maintain transfer credit databases.
• Design and implement strategies per academic unit/degree/initiative to resolve transfer credit assessments.
• Develop procedures regarding transfer credit assessments and academic unit communications.
• Support transfer recruitment, as appropriate.
• Update student academic records and transcripts with transfer credit.
• Develop and maintain an internal transfer credit procedure approach. Process internal transfer requests.
• Manage transfer credit regarding non-direct entry, concurrent, and pathway programs.
• Liaise with academic units regarding non-direct admission and transfer pathways.
• Monitor transfer credit requests to academic units, especially for timeliness.
• Manage pre-requisite and equivalent assessments to academic units.
• Maintain updated assessments, as required, for AP and IB curricula.
• Liaise with students, faculties, and external institutions regarding letters of permission and exchange credit.
• Maintain awareness of UNB academic programs, regulations, and policies.
• Provide back up support to other staff in supporting students, faculty, staff, and members of the public.

WHAT YOU BRING

• Bachelor's degree, or equivalent combination of education and experience.
• Minimum one year experience in a post-secondary setting.
• Minimum one year customer service experience, ideally working with students.

Additional Strengths

• Experience with Microsoft Office Suite, databases, and working in a Teams environment preferred.
• Excellent reading, writing and comprehension skills.
• Confidentiality, tact, attention to detail, professionalism, and strong interpersonal qualities. Student focused service outlook is necessary.

Additional Information

WHY CHOOSE UNB?
UNB offers a large variety of benefits for employees, including a full pension, a minimum of three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance.

CANADIAN UNION OF PUBLIC EMPLOYEES - LOCAL 3339 (CUPE)
This position is part of the CUPE Local 3339 and falls under the CUPE Collective Agreement.

COMMITMENT TO EQUITY, DIVERSITY & INCLUSION
The University of New Brunswick is committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.

We thank all who apply; however, only those selected for an interview will be contacted.