Tram Operations Manager Jasper Skytram Canadian Rockies

Restaurant Jasper; Municipality of Jasper; Sur place; CAD 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Employee discounts

Attractions access

Résumé du poste

Pursuit Collection's Jasper SkyTram operation in Jasper National Park seeks a Tram Operations Manager to lead lift operations, ensure safety, and deliver exceptional guest experiences.

You will manage a team of up to 20, drive data-driven decisions, oversee budgeting and planning, coordinate with suppliers and contractors, and promote a safe, efficient workplace in a spectacular mountain setting.

Qualifications

• Tourism & Hospitality Diploma is an asset.
• 1+ years of tourism hospitality supervisory experience.
• Proven ability to lead and manage teams.

Responsabilités

• Oversee daily lift operations with a focus on safety, efficiency, and policy adherence.
• Maintain operational records for safety and insurance requirements.
• Generate reports on weather trends, visitation, and lift downtime and use findings to improve performance.
• Lead, train, and support the Lift Operations team, including scheduling and payroll.
• Assist with facilities upkeep and minor repairs to maintain a safe workplace.
• Chair the Health & Safety Committee and ensure a safe work environment.

Connaissances

Hospitality

Operations management

Team leadership

Coaching

Safety policies

Vendor coordination

Shift management

Hiring

HR management

Payroll

Data analytics

Budgeting

Business planning

Personnel management

Safety records

Productivity software

Cross-functional collab

Communication skills

Facilities maintenance

Team coordination

On-the-job coaching

Formation

Tourism & Hospitality Diploma

Outils

Microsoft Office 365

Description du poste

Tram Operations Manager Jasper Skytram Canadian Rockies

Pursuit CollectionJasper, ABJob detailsFull-time4 hours agoSkillsHospitalityRecord keepingOperations managementTeam leadershipCoachingWorkplace safety policiesVendor coordinationShift managementHiringSupervising experienceHuman resources managementHospitality ManagementMentoringOverseeing payrollData analyticsAnnual budget preparationBusiness planningPersonnel managementSafety records managementProductivity softwareCross-functional collaborationOn-the-job coachingCommunication skillsFacilities maintenanceTeam coordinationCross-functional communicationFull job descriptionAt Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.Based at the Jasper SkyTram in Jasper National Park, this role offers landscape surrounded by stunning mountain views and endless mountain adventure.You will be driving operational excellence through hands-on management and proactive communication. You’ll lead a team of up to 20, overseeing lift operations personnel with a sharp eye on safety and a strong commitment to guest experience. Your ability to anticipate challenges will help the team stay one step ahead.ROLE & RESPONSIBILITIESOversee daily lift operations with a focus on safety, efficiency, and adherence to company policies and safety codes.Maintain accurate operational records in line with safety and insurance requirements.Generate comprehensive reports on weather trends, visitation numbers, and lift downtime. Analyze these data sets to identify patterns, inform operational decision-making, and highlight key areas for improvement to enhance overall performance and guest experience.Lead, train, and support the Lift Operations team, including hiring, scheduling, payroll, and performance feedback.Assist with facilities upkeep, including minor repairs, troubleshooting, and identifying areas needing attention to maintain a safe and functional work environment.Foster a clean, safe, and compliant work environment, including chairing the Health & Safety Committee.Collaborate across departments and with contractors, maintaining strong communication and coordination.Support emergency response efforts and assist with lift and building maintenance as needed.Assist with the development and maintain annual budgets to ensure financial accuracy to alignment with organizational goals.Assist with Company Business Planning and future development projects.Coordinate transportation logistics for staff, collaborate with local transportation providers to ensure adherence to critical schedules and operational efficiency.Consistently represent the company professionally and take on additional duties as assigned.Required Skills & QualificationsTourism & Hospitality Diploma an asset.1+ years of previous tourism hospitality experience, in a Supervisory capacityProven ability to lead.Physically capable of lifting up to 50 lbs.Proficient in Microsoft office 365.Ability to work a flexible schedule including nights, holidays and weekends.Arial lift industry or related experience is an assetStrong Hospitality skills with a professional, approachable demeanor.Positive, calm, and reliable under pressure in dynamic outdoor environments.Team-oriented leader and collaborator, able to both give and receive direction.Proactive and observant, with the initiative to identify and complete tasks independently.Self-aware and committed to continuous learning and development.Confident problem-solver with the ability to coach service excellence in others.Comfortable working at heights up to 70 meters#LI-EB1About Us:We are more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.What will your work environment be like?At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memoriesPURSUIT PERKSJoin an inclusive, global team and make life-long connectionsEnjoy free access to Pursuit attractions and 50% off for friendsGet discounts on hotel stays, dining, and retailAccess subsidized mental health and wellness resourcesEqual Employment Opportunities InformationPursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail] thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.

Hike Jasper

Jasper Camping

Canadian Rockies

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

Understanding the Local Job Market and Working in Jasper, Alberta

Understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Laern about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Lifestyle and Employment while Working in Jasper National Park

Explore websites of companies in Jasper that align with your career goals and lifestyle.

Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada.

Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.

Job Opportunities in Jasper National Park

1. Parks Canada Jobs

• Park Wardens - Law enforcement, wildlife protection, and visitor safety.
• Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
• Visitor Services Attendants - Work at visitor centers, providing information.
• Conservation Officers & Ecologists - Protect and manage the park's environment.
• Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.

2. Hospitality & Tourism Jobs

• Jasper Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
• Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
• Tour Guides - Leading sightseeing, historical, or adventure tours.
• Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.

3. Outdoor Adventure & Recreation Jobs

• Rafting & Kayaking Guides - Leading groups on rivers.
• Ski Resort Staff - Ski instructors, lift operators, and patrol.
• Hiking & Backcountry Guides - Leading hiking and backcountry trips.
• Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
• Equipment Rental Staff - Assisting visitors with gear and rentals.

4. Transportation & Support Services

• Jasper Shuttle & Tour Bus Drivers - Driving visitors between attractions.
• Equipment Technicians & Mechanics - Maintaining rental equipment.
• Parking & Traffic Control Staff - Managing visitor areas.

5. Research & Education

• Jasper Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
• Research Assistants - Assisting in environmental studies.
• Environmental Educators - Teaching conservation programs.

6. Volunteer & Seasonal Jobs

• Jasper Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
• Event Coordinators - Working at events and festivals.
• Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.