Dispatcher Jasper Columbia Icefield
Restaurant Jasper
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Job summary
Pursuit Collection in Jasper, AB seeks a full-time seasonal Dispatch role. You will manage daily tour dispatch, coordinate with sales agents, and maintain vehicle and visitor tracking.
The position requires comfort in a remote mountain environment and strong administrative skills, including Excel and RTP POS familiarity. Applicants should be English-fluent, capable of radio communication, and able to adapt quickly under pressure while delivering high-quality guest service in varying weather
Qualifications
- Organized with strong time management and able to handle stress.
- Willing to live in Jasper, AB and work in remote mountain environment.
- Fluent English; able to communicate over two-way radio.
- Experience using RTP POS Software is an asset.
Responsibilities
- Dispatch tours daily and manage sales inventory.
- Coordinate with Group Sales Agents and other attractions.
- Maintain vehicle tracking reports and daily tour pax counts.
- Forecast equipment and group bookings; flag issues to management.
- Communicate with emergency personnel when needed.
- Perform other duties as assigned.
Skills
Tools
Job description
Pursuit Collection Jasper, ABFull-timePursuit Collection Job detailsJob typeFull-timeLocationJasper, ABFull job descriptionAt Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.ROLE & RESPONSIBILITIESDaily dispatching of tours, reacting to unforeseen changes and management of sales inventoryCreating future Columbia Icefield dispatch, troubleshooting and resolving scheduling issuesCommunication and tour orchestration with onsite Group Sales AgentsCommunication with other attractions and third-party organizationsMaintaining Vehicle tracking reports and communicating issues to Icefield ManagementMaintaining Visitor tracking reports and daily tour pax countsAdjust daily dispatch to ensure efficiency and balance across drivers and equipmentUsing Radio transmission to communicate with all Columbia Icefield business areasForecasting of equipment and group business, flagging issues with Icefield ManagementCommunicating with emergency personnel and 911 operators if an emergency occursOther duties as assignedREQUIRED SKILLS & QUALIFICATIONSOrganization, time management and stress handling skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position!Must get excited at the idea of living and working in a remote (yet very social) environmentFluent and articulate in English, able to communicate and comprehend over two-way radio, requiredAdministrative skills including intermediate to advanced use of Microsoft Excel, requiredExperience using RTP POS Software, an assetProven strength in problem solving, critical thinking, attention to detail and ability to make decisionsMust be able to react quickly and efficiently, with flexibility in mindAbility to produce morale-boosting posts for staff in regard to activities & servicesMust be able to handle High stress situations calmly and logicallyAble to adapt and adhere to change easilyGuest service-oriented mindset and an ability to work in a team environmentMust enjoy working outdoors, even in challenging mountain weather conditionsComfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared for all weather conditions (Snow, Rain, Wind, Hail)Must meet the Organization grooming and appearance standardsTo honour our commitment to be “Always Honest” all employees must consent to a criminal record checkStandard First-Aid or higher an assetAbout Us:We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.What will your work environment be like?At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memoriesPURSUIT PERKSJoin an inclusive, global team and make life-long connectionsEnjoy free access to Pursuit attractions and 50% off for friendsGet discounts on hotel stays, dining, and retailAccess subsidized mental health and wellness resourcesEqual Employment Opportunities InformationPursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com .We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.
Hike Jasper
Jasper Camping
Canadian Rockies
If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper:
Consider acquiring or enhancing skills that are in demand in Jasper's job market. This could improve your competitiveness and help you excel in Jasper's workforce. Remember to tailor your application materials (resume, cover letter) to each job application and follow any specific instructions provided by employers.
Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.
If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Keep in mind that housing availability and costs can vary, so it's advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.
- Park Wardens - Law enforcement, wildlife protection, and visitor safety.
- Interpretive Guides - Lead educational programs, hikes, and wildlife tours.
- Visitor Services Attendants - Work at visitor centers, providing information.
- Conservation Officers & Ecologists - Protect and manage the park's environment.
- Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance.
- Jasper Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management.
- Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas.
- Tour Guides - Leading sightseeing, historical, or adventure tours.
- Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores.
- Rafting & Kayaking Guides - Leading groups on rivers.
- Ski Resort Staff - Ski instructors, lift operators, and patrol.
- Hiking & Backcountry Guides - Leading hiking and backcountry trips.
- Wildlife & Photography Tour Guides - Helping visitors spot wildlife.
- Equipment Rental Staff - Assisting visitors with gear and rentals.
- Jasper Shuttle & Tour Bus Drivers - Driving visitors between attractions.
- Equipment Technicians & Mechanics - Maintaining rental equipment.
- Parking & Traffic Control Staff - Managing visitor areas.
- Jasper Wildlife Biologists & Ecologists - Studying and preserving the ecosystem.
- Research Assistants - Assisting in environmental studies.
- Environmental Educators - Teaching conservation programs.
- Jasper Trail Maintenance Volunteers - Assisting in maintaining hiking trails.
- Event Coordinators - Working at events and festivals.
- Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies.
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