Training & Development Lead — Technical & Customer Service

SaskEnergy; Saskatoon; On-site; CAD 95,000 - 136,000; Full time

Job summary

SaskEnergy is seeking a qualified and motivated individual to join our team as Manager, Training & Development. You will provide leadership for planning, development and delivery of corporate training and development strategies across technical, trades, construction and customer service functions.

The role oversees learning resources, safety/compliance training, and performance metrics, collaborating with internal and external partners to align with industry best practices.

Qualifications

• Bachelor's degree in education, business, human resources, organizational development or a related field.
• Certificate in Adult Education would be considered an asset.
• Six (6) years of related experience in training and development, workforce development, technical training, competency management or a related business function.
• Experience leading people, programs or cross-functional initiatives, preferably in a utility, energy, construction, trades or regulated environment.

Responsibilities

• Guide team of learning professionals in the design and delivery of training programs and execution of the learning strategy.
• Lead enterprise-wide technical training initiatives (trades, construction and customer service) that ensure workforce capability and performance.
• Plan and oversee corporate training resources, including facilities, equipment, and learning technologies, to support continuous improvement.
• Oversee the corporate Learning Management System (Workday), ensuring regulatory compliance and an effective user experience.
• Collaborate with Safety and operational leadership to develop and implement corporate safety and compliance training programs that meet internal and regulatory requirements.
• Develop and monitor corporate compliance targets for training and competency programs and enable leadership teams to achieve sustained performance.
• Oversee and lead corporate Competency Assessment Plan program.
• Oversee the recruitment, development and performance of a team of internal and external instructors.
• Collaborate with leadership to identify learning needs and provide solutions for skills gaps.
• Establish metrics and reporting frameworks to evaluate training effectiveness.
• Present training outcomes and strategic recommendations to leadership and stakeholders.
• Maintain strong relationships with industry partners to deliver programming aligned with industry best practice.

Skills

Learning & development

Leadership

Stakeholder management

Analytical skills

Facilitation

Communication

Education

Bachelor's degree

Adult Education certificate

Tools

Workday

Job description

SaskEnergy is seeking a qualified and motivated individual to join our team as Manager, Training & Development. You will provide leadership for planning, development and delivery of corporate training and development strategies across technical, trades, construction and customer service functions.

The role oversees learning resources, safety/compliance training, and performance metrics, collaborating with internal and external partners to align with industry best practices.