Training Design Specialist

GroupHEALTH Benefit Solutions; Surrey; Hybrid; CAD 70,000 - 80,000; Full time

Job summary

GroupHEALTH Benefit Solutions is seeking a Training Design Specialist to develop engaging learning experiences for their client services team. This hybrid role requires expertise in instructional design, collaboration with subject matter experts, and the ability to manage training projects effectively. The position offers competitive compensation, comprehensive benefits, and opportunities for professional development.

Benefits

Competitive compensation

Comprehensive benefits package

Starting at 3 weeks' vacation plus flex days

Wellness programs

Employee education opportunities

Qualifications

• Experience in instructional design required.
• Previous experience as a classroom instructor preferred.
• Knowledge of group benefits is an asset.

Responsibilities

• Develop and design new courses and curricula for client services.
• Collaborate on training initiatives and update training materials.
• Manage assigned projects independently and meet deadlines.

Skills

Knowledge of group benefits

Instructional design

Classroom instruction

Collaboration skills

Tools

Camtasia

Articulate 360

Job description

The GroupHEALTH Family of Companies is a leading Canadian provider of employee benefits, made up of GroupHEALTH Benefit Solutions, GroupSource, Manion Wilkins & Associates Ltd, and Disability Management Institute, along with an additional 7 operating companies.

GroupHEALTH holds substantial controlling interest in these companies and is a wholly owned subsidiary of Munich Re New Ventures, a division of Munich Re—one of the world’s leading providers of reinsurance, primary insurance, and insurance-related risk solutions.

THE ROLE

As a Training Design Specialist, Client Services, you'll be responsible for developing and designing new courses and curricula based on identified needs, editing and enhancing existing materials, and creating engaging learning experiences for the GroupHEALTH client services team. This is a hybrid role based in either Surrey, BC, or Barrie, ON.

WHAT TO EXPECT

Within 30 days

• Gain a solid understanding of the organization's learning and development (L&D) processes.
• Familiarize yourself with the tools and technologies used for instructional design, including authoring tools and LMS.
• Start building relationships with the training team, subject matter experts (SMEs), and stakeholders.
• Begin to understand GroupHEALTH and the function of the Client Services department.

Within 60 days

• Independently complete assigned tasks within the instructional design process, including needs analysis, content creation, and development.
• Apply existing training design expertise to company projects.
• Demonstrate strong collaboration skills by working effectively with SMEs and team members.

Within 6 Months

• Manage assigned projects independently, meeting deadlines and quality standards.
• Identify opportunities for improvement in training materials or processes.
• Share knowledge and expertise with colleagues through mentoring or training.

YOUR IMPACT

• Collaborate with the Director, Learning and Change, and other Training Specialists on training initiatives for the Client Services department.
• Design soft skills workshops and job-specific training for virtual and in-person facilitation.
• Support the Client Services Training team by acting as a subject matter expert on adult learning principles and instructional design practices.
• Assist trainers with training on learning technologies.
• Update training materials in collaboration with the Director, Change and Learning, and other team trainers as processes evolve.
• Stay current on best practices in instructional design.
• Write scripts for video and audio content.
• Collaborate with SMEs to develop course content.
• Handle project work as assigned.
• Perform other duties as assigned by the Director, Learning and Change Management.

THIS IS YOU

• Knowledge of group benefits is an asset.
• Previous experience as a classroom instructor.
• Experience in instructional design.
• Familiarity with programs like Camtasia and Articulate 360 (or similar).

WHAT YOU'LL GET

• Competitive compensation.
• Comprehensive benefits package.
• Starting at 3 weeks' vacation plus flex days.
• Wellness programs.
• Employee education opportunities.

YOUR COMPENSATION

The estimated pay range is $70,000-$80,000, influenced by skills, experience, and education. This range reflects base pay and does not include total rewards, benefits, or bonuses.

WHY YOU WILL LOVE WORKING FOR GroupHEALTH

Professional Development

We offer ample opportunities for career growth and professional development through transparent promotion paths and a wide range of learning programs.

Our health and wellness benefits are designed to meet diverse needs.

Events and Socials

Enjoy virtual training days, industry events, Happy Fridays, social events, and more as part of our team culture.