Training Coordinator

Commissionaires Nova Scotia; Bedford; On-site; CAD 50,000 - 70,000; Full time

Job summary

Commissionaires Nova Scotia is seeking a proactive Training Coordinator in Bedford. The role involves managing training schedules, supporting staff compliance with training requirements, and maintaining high standards in training delivery. Successful candidates will demonstrate strong communication and project management skills in a fast-paced environment.

Benefits

Health, drug, and dental benefits

Life and accident insurance

Vacation pay

RRSP/TFSA matching

Formal and on-job training

Education assistance funds

Family scholarship programs

Advancement opportunities

Qualifications

• University degree or acceptable equivalent.
• Experience as a Training Coordinator is an asset.
• Minimum of two years in an administrative role.

Responsibilities

• Schedule internal and external training courses.
• Liaise with instructors and staff for compliance.
• Maintain management records using HR platforms.

Skills

Communication

Project Management

Attention to Detail

Teamwork

Adaptability

Education

University degree (business preferred)

Tools

Learning Management System (LMS)

Microsoft Office Suite

Job description

Are you a Training professional looking for an engaging opportunity in a fast-paced, challenging environment?

What We Offer

A sought-after employer and community partner, we can help you achieve your goals through challenging work, professional development, and career advancement opportunities. We strive to continually improve and leverage technology to support our growing customer base across Nova Scotia.

The Benefits:

Join the "2024 Halifax Chamber of Commerce “Not-For-Profit Business of the Year” and benefit from:

• Health, drug, and dental benefits
• Life and accident insurance
• Vacation pay
• RRSP/TFSA matching
  
• High-quality, formal, and on-job training
  
• Education assistance funds and family scholarship programs
• Advancement opportunities within a large, national organization

Commissionaires Nova Scotia (CNS) is at the forefront of providing security services throughout the province and is seeking a Training Coordinator to support our Training team. The Training Coordinator is responsible for the scheduling and administration of the training function, supporting both internal employees and external clients.

Based out of our Head Office in Bedford, you will have exemplary time management skills and the ability to be proactive in anticipating the needs of the training department. Our Training Department plays an integral role in providing qualified Security Officers, Supervisors and specially trained Commissionaires to our operations team, as well as managing a revenue stream by providing bespoke training courses to our clients. As this is a highly visible and key department in the CNS brand, we're looking for you to be collaborative, professional, highly adaptable, and be able to work independently with a high level of attention to detail.

If you’re motivated by the key responsibilities below, then we’d love to hear from you!

Training Administration

• Facilitate the organization and scheduling of internal and external courses offered by CNS
• Create and maintain an annual training schedule as directed by the Training & Development Manager
• Liaise with other service providers of training as required
• Act as the first point-of-contact for people attending courses
• Promote the training program through collaborative relationships across all of CNS
  • Support Regional/District and Site Managers/Supervisors to ensure that their staff are working towards training requirement compliance, including but not limited to CNS courses: First Aid, Non-Violent Crisis Intervention, WHMIS, Use of Force and Persons with Security Responsibilities
  • Support the instructors in ensuring that online training credentials and evaluation forms are accurately created and logged, maintaining detailed records using CNS’s HR platform (BambooHR), as well as MS Office Suite
  • Support the instructors in completing and distributing training certificates
  • Liaise with instructors to communicate organizational needs/areas requiring support
• Liaise with the financial team to enable external clients to pay for courses (through invoices and other methods)
• Create/approve training shifts for Commissionaires to allow them to be paid for their training
• Collate and communicate CNS training feedback to the Training & Development Manager
• Act as the Training & Development Manager as required

Facilitation

• Occasionally instruct CNS-specific course materials (with additional training provided if necessary)
• Continually improve CNS’s training course offering, including reviews of current course content/curriculum and developing new training resources
• Occasional travel is required for training, exercises, or coordination meetings.

Education and Knowledge

i. Education: (Minimum Required): University degree (business preferred) or an acceptable equivalent of education and experience.

ii. Certifications: (If applicable): Be able to complete a successful criminal records check; hold a valid Nova Scotia Driver's License, and have access to a reliable vehicle OR access to reliable means of transportation; Be able to apply for and obtain a Government of Canada reliability level security clearance

iii. Skills and Abilities: (Minimum Required)
• Able to communicate effectively in English (the ability to work in both official languages would be considered an asset)
• Exceptional written and verbal communication skills
• Superior project management skills
• Able to work effectively over various mediums (i.e. in-person, virtual, offsite)
• Able to work effectively as part of a team
• Able to successfully adapt to changing priorities
• Superior attention to detail in creating, organizing and managing robust recordkeeping databases
• Ability to effectively deliver course material in an instructional capacity, as required

iv. Professional/Technical Knowledge:
• Experience as a Training Coordinator would be considered an asset
• Experience with a modern Learning Management System (LMS) or applications, with focus on adult learning
• Background/experience in Business Administration
• Minimum of two (2) years of experience in an administration role
• A solid working knowledge of Microsoft Office Suite (PowerPoint, Excel, Teams, Word etc.)

Ready to Join Us?

This position is open to external and internal applicants (Commissionaires should include their Corps #) and we encourage veterans of the Canadian Armed Forces and RCMP to apply.

Our goal is to create an inclusive, diverse workplace representative, at all job levels, of the citizens we serve. At Commissionaires we support, value, and respect the different views, cultures and experiences of our employees, clients, business partners and community members. We welcome applicants that identify as Indigenous/Aboriginals, or African Nova Scotians and/or Other Racially Visible Persons, or Persons with Disabilities, or Persons who identify in the 2SLGBTQ+ community or others who reflect the diversity of Nova Scotian communities. If you are a member of one of these equity groups, you are encouraged to self-identify on your cover letter or during the application process.

We thank all applicants for their interest, but only those chosen for an interview will be contacted.

Tags: Administrative, administration, admin, training, coordinator