Training Academy Manager (Online gaming industry)

Evolution; Burnaby; Presencial; CAD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Evolution in Burnaby, Canada, is seeking a capable leader to oversee trainer scheduling, development programs, and Academy operations. The role focuses on managing training structures, budgets, and performance, with close collaboration across HR, Technical Operations, and studio leadership to drive Growth through new games and improved training metrics.

The ideal candidate has proven experience building training programs, strong leadership, and deep knowledge of Evolution’s games.

Formación

• Experience in managing or developing training programs.
• Leadership experience, preferably in an educational or training environment.
• Excellent game knowledge and proven track of successful experience in Evolution is preferred.

Responsabilidades

• Plan and manage trainers’ schedule, and vacations.
• Plan and manage training schools, development groups, BPA (Bonus Performance Accelerator), mentors’ schools, training for Gaming Presenters and Game Show Hosts and managers on new games.
• Create and analyze monthly Academy KPIs.
• Plan and deploy strategies to achieve global targets (any event that focuses on accelerating results).
• Manage trainers’ performance, provide training, set goals, monthly follow up meetings and assign projects.
• Maintain and communicate procedures alignment between Studios (be involved in all Jira tickets related to academy whether procedural changes or any other academy related topic where approval or feedback is needed).
• Create, organize, and update training material (example; handbooks and online training portal).
• Cooperate with HR/Talent Acquisition regarding quality of new hires and provide timely feedback.
• Observe and analyze newcomers’ theoretical test score prior to releasing them from academy (graduation).
• Plan and follow Academy budget.
• Collaborate with Technical Operations department by implementing additional training tables to address Studio growth/new games.
• Troubleshoot for Academy training tables in cooperation with other relevant departments.
• Monitor Uniform inventory when assigning uniforms for newcomers.

Descripción del empleo

Reporting to the Head of Studio, the main duties are:

• Plan and manage trainers’ schedule, and vacations.
• Plan and manage training schools, development groups, BPA (Bonus Performance Accelerator), mentors’ schools, training for Gaming Presenters and Game Show Hosts and managers on new games.
• Create and analyze monthly Academy KPIs.
• Plan and deploy strategies to achieve global targets (any event that focuses on accelerating results).
• Manage trainers’ performance, provide training, set goals, monthly follow up meetings and assign projects.
• Maintain and communicate procedures alignment between Studios (be involved in all Jira tickets related to academy whether procedural changes or any other academy related topic where approval or feedback is needed).
• Create, organize, and update training material (example; handbooks and online training portal).
• Cooperate with HR/Talent Acquisition regarding quality of new hires and provide timely feedback.
• Observe and analyze newcomers’ theoretical test score prior to releasing them from academy (graduation).
• Plan and follow Academy budget.
• Collaborate with Technical Operations department by implementing additional training tables to address Studio growth/new games.
• Troubleshoot for Academy training tables in cooperation with other relevant departments.
• Monitor Uniform inventory when assigning uniforms for newcomers.
• Experience in managing or developing training programs.
• Leadership experience, preferably in an educational or training environment.
• Experience handling multiple projects, meeting deadlines, and managing resources effectively.
• Analytical and result-oriented personality.
• Excellent game knowledge and proven track of successful experience in Evolution is preferred.