- Providesapplication and product training to both technical and non-technicalusers.
- Develops,designs and delivers training material to both technical and non-technicalusers.
General Skills:
- Experiencein the development, design and delivery of training material for bothtechnical and non-technical users at the specified experience level
- Knowledgeand experience in delivering training on specified packages and platforms.
- Experiencedelivering subject matter training sessions both in person and throughlive online sessions via teleconference or webinar.
- Experiencecreating, developing, documenting and/or updating training strategies.
- Experiencedeveloping documentation and gathering required information to structurecontact and course design requirements.
- Experiencebuilding training plans for stakeholders.
- Experiencedeveloping and delivering technical training plans and materials for bothtechnical and non-technical users.
- Excellentorganizational skills, verbal and written communication skills,presentation skills, and interpersonal skills.
- Ateam player with a track record for meeting deadlines. Mandatory Skills:
- Experiencewith presentation tools such as PowerPoint, Adobe, Adobe CaptivateClassic, Articulate 360, Image software for screen capture.
- Experiencedelivering solution training, developing training documentation or jobaids, as well as identifying new training opportunities for clients.
Requirements
Experience and Skill Set Requirements:
Must Haves:
- AdobeCaptivate Classic, Articulate 360 - Creating E-learning courses on these 2platforms.
Skill Set Requirements:
Digital Learning Development and Technical Skills:
- Extensiveknowledge and experience developing and maintaining online learningsolutions using Articulate 360, including Storyline and Rise.
- Experienceconverting and redeveloping legacy e-learning assets from platforms suchas Adobe Captivate into modern learning authoring tools.
- Expertisein designing, developing, testing, and deploying e-learning courses,simulations, assessments, and interactive learning activities.
- Experienceapplying accessibility standards and best practices, including compliancewith the Accessibility for Ontarians with Disabilities Act (AODA)requirements.
- Knowledgeof Learning Management Systems (LMS), LearnON deployment processes, ande-learning publishing standards.
Analytical and Instructional Design Skills:
- Demonstratedexperience analyzing existing learning content and identifyingopportunities to improve instructional design, learner engagement, andcontent effectiveness.
- Abilityto gather, assess, and validate business and training requirements withsubject matter experts and stakeholders.
- Experienceredesigning complex learning content, simulations, assessments, andlearning activities to align with adult learning principles and bestpractices.
- Stronganalytical skills to evaluate learning objectives, identify content gaps,and recommend effective learning solutions.
Communication and Stakeholder Engagement Skills:
- Strongcollaboration and consultation skills to work effectively with projectteams, subject matter experts, business stakeholders, and technicalresources.
- Experiencefacilitating content review sessions, gathering feedback, and translatingstakeholder requirements into learning solutions.
- Abilityto prepare documentation, project updates, and presentations formanagement and stakeholder audiences.
- Excellentverbal and written communication skills, including the ability to explaintechnical and instructional design concepts to both technical andnon-technical audiences.
Project Management and Organizational Skills:
- Experiencemanaging multiple course development activities and deliverables withinestablished timelines and project schedules.
- Strongorganizational skills with the ability to prioritize competing demands andmeet project milestones.
- Experiencesupporting quality assurance, accessibility validation, user acceptancetesting, and defect resolution activities.
- Demonstratedability to work independently and collaboratively to deliver high-qualitylearning solution within tight project timelines.