Traffic Control Dispatcher

Jobless; Richmond; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Benefits eligibility

Job summary

Glen Group is seeking a dispatcher to own daily operations, coordinating TCPs, LCTs, and supervisors across multiple sites in British Columbia. The role emphasizes handling pressure, staying organized, and clear communication to keep projects moving and clients satisfied.

Responsibilities include managing changes, staffing, and real-time problem solving, with a mix of office and remote work. Flexible shifts, including evenings and weekends, are required.

Qualifications

• Must handle pressure and run operations effectively.
• Strong organizational skills and attention to detail required.
• Excellent communication skills, clear and professional.
• Ability to multitask and prioritize in a fast-paced environment.
• Strong problem-solving and decision-making abilities helpful.
• Experience in dispatching, logistics, or traffic control preferred.
• Proficiency in Outlook, Excel, Word; dispatching systems experience an asset.

Responsibilities

• Dispatch and coordinate TCPs, LCTs, and supervisors across multiple job sites.
• Manage last-minute changes, call-outs, and schedule gaps.
• Communicate with field crews, supervisors, and clients throughout the day.
• Ensure all sites are fully staffed and running efficiently.
• Solve problems in real time and adjust plans quickly.
• Track attendance, availability, and shift coverage.
• Support operations and improve workflow processes.

Skills

Handle pressure

Strong organizational skills

Excellent communication

Multitasking

Problem-solving

Dispatching experience

Tools

Outlook

Excel

Word

SiteDocs

Dispatching systems

Job description

Join Glen Group and take ownership of daily operations.

We’re not just looking for a dispatcher—we need someone who can handle pressure and run operations. This role is critical to keeping our projects moving, crews supported, and clients satisfied across British Columbia.

If you can think fast, stay organized under pressure, and make decisions that keep things running smoothly, this role is for you.

What You’ll Be Doing

• Dispatch and coordinate TCPs, LCTs, and supervisors across multiple job sites
• Manage last-minute changes, call-outs, and schedule gaps
• Communicate with field crews, supervisors, and clients throughout the day
• Ensure all sites are fully staffed and running efficiently
• Solve problems in real time and adjust plans quicklyTrack attendance, availability, and shift coverage
• Support operations and improve workflow processes

What We’re Looking For

• Someone who can handle pressure and run operations
• Strong organizational skills and attention to detail
• Excellent communication skills (clear, confident, and professional)
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving and decision-making skills
• Experience in dispatching, logistics, or traffic control (preferred)
• Proficient in Outlook, Excel, Word, and dispatching systems
• SiteDocs experience is an asset
• Reliable, accountable, and able to take initiative

Work Environment

• Fast-paced and high-volume operations
• Mix of office and remote work (not fully remote)
• Must be flexible with shifts, including evenings and weekends
• $50-$60k annually with benefit eligibility

About Glen Group

Glen Group is a dynamic and fast-growing organization dedicated to providing high-quality services across multiple industries, including traffic control, security, construction, and management. With a strong foundation built on integrity, innovation, and service excellence, we are committed to delivering value to our clients and fostering growth within our teams.

Our Commitment to Diversity and Inclusion

At Glen Group, we believe that diversity drives innovation and inclusion builds stronger teams. We are committed to creating a workplace where everyone feels respected, valued, and empowered to thrive—regardless of race, gender, ethnicity, religion, sexual orientation, or background. We actively promote equity, fairness, and opportunity in every aspect of our hiring, operations, and company culture.