Traffic Agent

Livingston International; Montreal; On-site; CAD 40,000 - 56,000; Full time

Job summary

The Traffic Agent role at Livingston International in Montreal QC focuses on gathering international documentation and arranging domestic delivery to destination. Reporting to the Manager, Service Delivery (US) or Traffic Manager/Traffic Supervisor (Canada).

Key duties include preparing traffic files, coordinating with clients and external parties to obtain missing documents, confirming releases, and processing payments.

Qualifications

• 1 year of experience in traffic or forwarding.
• High School/GED or equivalent is required.
• Familiarity with credit policies, traffic and forwarding methods and procedures.
• Knowledge of international transportation and customs release processes.
• Strong oral and written communication skills.

Responsibilities

• Prepare traffic files and instructions for delivery orders and ensure the Bill of Lading is submitted when required.
• Coordinate with Client Import Analyst and external parties for missing documents and required information.
• Confirm that Customs releases and steamship releases are obtained.
• Verify supplementary charges prior to payment of invoices.
• Maintain strong relationships with clients, teams, transport companies and warehouses.
• Track/trace shipments to avoid storage/demurrage liabilities and confirm delivery.
• Process emails on live shipments and import files into systems for clearance.
• Complete delivery orders and arrange pick-up.
• Complete payment of freight/terminals by guarantee, check or wire transfer as needed.

Skills

Credit policies

Traffic coordination

Forwarding knowledge

Customs releases

Communication skills

Organization

Time management

Client service

Education

High School/GED or equivalent

Job description

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Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We’re a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers navigate the complex and changing world of international trade is what we do best. Consider joining our team for the opportunity to grow your career. From entry level to expert advisors, our supportive culture of learning will help you get the career you want.

Job Type:Full Time

Location: QC Montreal McGill St - CN060

JOB SUMMARY

The Traffic Agent is responsible for gathering international documentationand arranging domestic delivery to destination. This role reports to the Manager, Service Delivery (US) or Traffic Manager/Traffic Supervisor (Canada).

KEY DUTIES & RESPONSIBILITIES

• Prepare traffic files and instructions for delivery orders and ensure that the Bill of Lading is submitted when required.
• Coordinate with Client Import Analyst and external parties for missing documents, required information, and other customer requests needed to obtain the customs release.
• Confirm that Customs releases and steamship releases are obtained.
• Verify supplementary charges prior to payment of invoices.
• Maintain superior working relationship with clients, teams, co workers, transport companies and warehouses
• Track/trace shipments to avoid potential storage/demurrage liabilities and delivery has been completed
• Process emails on live shipments and import files into systems for clearance
• Complete delivery orders and arrange pick-up
• Complete payment of freight/terminals by guarantee, check or wire transfer as needed

KNOWLEDGE & SKILLS

• Familiaritywith credit policies, traffic and forwarding methods and procedures
• Must be able to coordinate desired delivery arrangements for clients from transportation companies
• Familiaritywith customs release process
• Computer and Internet skills required
• Must have knowledge of international transportation
• Client service oriented
• Strong oral and written communication
• Strong organization and problem-solving
• Prioritization and time management

WORK EXPERIENCE – MINIMUM REQUIRED

1 year of experience

EDUCATION

Required: High School/GED or equivalent

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Business Acumen and Straight Talk

Agility

Customer First Focus

Inclusion and Collaboration

Accountability

Leading and Developing

Livingston is proud to be an equal opportunity workplace.

For Canada:Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.