Toronto Police Service Board - Executive Director and Chief of Staff

Phelps; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

A governmental agency in Toronto seeks an Executive Director and Chief of Staff to drive strategic governance, enhance community safety, and foster stakeholder relations. Candidates should possess a postgraduate degree and experience in senior executive roles within government. This position offers an opportunity to modernize policing oversight and ensure accountability in operations.

Qualifications

• Minimum of five years in a senior executive role within government or a comparable public sector agency.

Responsibilities

• Lead the development and delivery of the Board’s strategic plan.
• Ensure effective oversight and accountability of Board operations.
• Oversee Board Office staffing and performance management.
• Manage budget planning and oversight.
• Develop strategic communications to enhance transparency.

Skills

Compelling communicator

Politically savvy

Skilled collaborator

Change leader

Education

Postgraduate degree in social sciences, law, or public administration

Job description

Overview

The Toronto Police Service Board oversees the strategic direction and governance of the Toronto Police Service. It is composed of seven civilian members and acts as the employer of police personnel, handling labour relations, collective bargaining, and oversight of disciplinary processes. This Board sets priorities, approves budgets, develops policies, and monitors performance to ensure policing is effective, accountable, and aligned with public interest.

About the Role

The Executive Director and Chief of Staff is the most senior staff role at the Toronto Police Service Board. This position shapes the future of civilian oversight in Toronto, advancing public trust, accountability, and safety through modern, transparent policing. It drives the Board’s strategic direction, policy innovation, budget leadership, media engagement, and high-stakes government and stakeholder relations. The Executive Director and Chief of Staff provides strategic leadership, navigates complex relationships across government, police leadership, and community partners, and supports modernization of policing in Canada’s largest city. This is a rare opportunity to redefine how policing is governed, delivered, and experienced in Toronto, shaping systems that build safer communities and stronger public confidence.

• A compelling communicator who can unite, motivate, and empower high-performing teams.
• Politically savvy and skilled at balancing governance, public expectations, and operations.
• A skilled collaborator who builds strong relationships across government, police leadership, and diverse communities.
• A change leader capable of advancing the Board’s modernization agenda while maintaining public trust and institutional credibility.

Key Responsibilities

• Lead the development and delivery of the Board’s strategic plan.
• Direct policy formulation, performance assessment, and governance practices to ensure accountability and effective oversight.
• Effective and strategic management of the Board Meeting Agenda and forecasting, aligning Service management reporting, audit reporting and board policy reporting.
• Establish and monitor KPIs for Board effectiveness and stakeholder engagement.
• Oversee Board Office staffing, HR functions, and performance management to build a high-performing, collaborative team.
• Serve as liaison to police leadership on employment matters and support innovative HR practices within the policing context.

Finance

• Lead budget planning and oversight for both the Board and the Toronto Police Service, ensuring alignment with priorities and year-over-year efficiency improvements.
• Manage the Board’s Special Fund and audit processes, ensuring funding decisions support strategic goals.

Communications

• Develop and deliver strategic communications to enhance transparency, public trust, and understanding of the Board’s role.
• Build and maintain relationships with stakeholders, government bodies, and community partners to position the Board as a thought leader.
• Identify and mitigate legal, financial, and reputational risks through proactive strategies and oversight of legal matters.
• Oversee contract negotiations and legal counsel engagement to protect the Board’s interests, at the direction of the Board.

Measurable Outcomes

• Successful implementation of Board priorities, modernization initiatives, and governance frameworks that enhance public safety and service delivery.
• Strengthened relationships and collaboration across government, police leadership, and community organizations, with measurable improvements in transparency and trust.
• Effective management of Board Office operations, including budgeting, policy development, and human resources, aligned with best practices and fiscal accountability.
• Elevated public profile of the Board through the coordination of strategic communications, media engagement, and representation in provincial, national, and international forums.

Qualifications

Postgraduate degree in social sciences, law, or public administration, plus at least five years in a senior executive role within government or a comparable public sector agency, or an equivalent combination of education and experience.

To apply for this key role, submit your application to Phelps by clicking : https : / / rebrand.ly / xa0dzx3

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