To Go Specialist, Ottawa

Olive Garden Canada; Ottawa; On-site; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Employee discount dining 20%

Flexible scheduling

Competitive wages

Energetic team environment

Growth opportunities

Job summary

Olive Garden Canada is hiring a To Go Specialist to ensure accurate, timely pickup orders and a smooth curbside or in-restaurant experience. You will act as a knowledge source for menu offerings and promotions while upholding high food-safety standards in a fast-paced setting.

The role emphasizes guest-focused service, teamwork, and adaptability with a flexible schedule and supportive team environment. Training and growth opportunities are available within a company operating iconic Canadian

Qualifications

• Experience in food service or hospitality.
• Excellent guest service orientation.
• Ability to thrive in a fast-paced environment.
• Flexible schedule availability.
• Willingness to learn menu and make recommendations.

Responsibilities

• Deliver perfect guest experience by executing Olive Garden standards.
• Ensure all pickup orders leave the restaurant on time.
• Know the menu and communicate recommendations to guests.
• Follow food safety standards and maintain safety practices.
• Support teammates and contribute to a positive work environment.

Skills

Food Service

Hospitality

People skills

Fast-paced

Team player

Flexible schedule

Job description

At Olive Garden, we believe life is best shared around the table. From every heartfelt server greeting to every basket of our fresh-baked breadsticks, we're here to bring people together over a meal worth sharing.

With our endless first courses, homemade soups and sauces and signature classic favourites, Italian generosity is always on the table. Step inside and feel transported to the heart of a lively kitchen - our warm, welcoming atmosphere will make you feel right at home.

Because when you're here, you're family.

Overview

As a To Go Specialist, you recognize that people's lives are busy, and guests safely picking up food to-go has become even more important. To Go Specialists ensure we deliver convenience without compromising quality or safety. Guests may choose to pick up their food in the restaurant or curbside in their car, either way, you are excited to serve them! Our To Go Specialists thrive on making loyal guests by displaying a strong sense of urgency, extensive menu knowledge (always ready to make a recommendation!), and ensuring all orders are on-time and accurate.

One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants.

What You Will Do In This Role

• Deliver perfect guest experience by ensuring all standards are being executed based on Olive Garden's established specifications
• Ensure all delivery orders leave the restaurant in a timely manner
• Be a "know-it-all" about our regular and promotional food and beverage menus by communicating and recommending offerings to Guests
• Be thoroughly familiar with the causes of food contamination and the methods of prevention and follow all food safety standards and systems
• Support other associates whenever necessary
• Demonstrate behaviours consistent with Olive Garden's principles

What We Are Looking For

• Food Service/Hospitality Experience
• Must have a love for people and strive for service excellence
• Ability to thrive in a fast-paced environment
• Driven and focused
• Inspirational and motivational team player
• Ability to work a flexible schedule

What's In It For You

• 20% employee discount dining card valid at participating Recipe brands
• Pay range: $17.60 to $18.60
• Flexible scheduling
• An energetic and dynamic team
• Competitive wages
• Fun working environment
• Growth and development opportunities within the restaurant
• Career advancement opportunities with a company that owns some of Canada's most iconic restaurant brands

Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.

Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact [e-mail]