Olive Garden To Go Specialist

Olive Garden; City of Langley; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Flexible scheduling

Competitive wages

Fun working environment

Growth opportunities

Career advancement

Job summary

Olive Garden in Langley, BC is seeking a To Go Specialist to provide a seamless pickup experience. You will ensure orders are accurate and ready on time, and help guests by sharing menu knowledge with enthusiasm.

You should be comfortable in a fast-paced environment, hold Smart Serve certification, and enjoy working with a dynamic team. Benefits include employee dining discount, flexible scheduling, and opportunities for growth within our Canada-wide brand.

Qualifications

• Must have Smart Serve Certificate.
• Experience in food service or hospitality.
• Ability to deliver excellent guest service.

Responsibilities

• Deliver perfect guest experience by following Olive Garden standards.
• Ensure delivery orders leave on time.
• Be knowledgeable about menu and promotions to make recommendations.
• Follow food safety standards and sanitation practices.
• Support teammates and contribute to a positive work environment.

Skills

People skills

Customer service

Team player

Flexible schedule

Education

Smart Serve Certificate

Job description

Overview:

As a To Go Specialist, you recognize that people’s lives are busy, and guests safely picking up food to-go has become even more important. To Go Specialists ensure we deliver convenience without compromising quality or safety. Guests may choose to pick up their food in the restaurant or curbside in their car, either way, you are excited to serve them! Our To Go Specialists thrive on making loyal guests by displaying a strong sense of urgency, extensive menu knowledge (always ready to make a recommendation!), and ensuring all orders are on-time and accurate.

One key to our success is the high standards we set for ourselves and each other. That includes placing the health and safety of our team members and guests as a top priority. We are committed to the highest safety and sanitation practices, including ensuring team member wellness and maintaining clean restaurants.

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What you will do in this role:

• Deliver perfect guest experience by ensuring all standards are being executed based on Olive Garden’s established specifications
• Ensure all delivery orders leave the restaurant in a timely manner
• Be a “know-it-all” about our regular and promotional food and beverage menus by communicating and recommending offerings to Guests
• Be thoroughly familiar with the causes of food contamination and the methods of prevention and follow all food safety standards and systems
• Support other associates whenever necessary
• Demonstrate behaviours consistent with Olive Garden’s principles

What we are looking for:

• Food Service/Hospitality Experience
• Must have a love for people and strive for service excellence
• Must have Smart Serve Certificate
• Ability to thrive in a fast-paced environment
• Driven and focused
• Inspirational and motivational team player
• Ability to work a flexible schedule

What’s in it for you:

• 20% employee discount dining card valid at participating Recipe brands
• Pay range: (BC & ON ONLY)
• Flexible scheduling
• An energetic and dynamic team
• Competitive wages
• Fun working environment
• Growth and development opportunities within the restaurant
• Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands