Timekeeper – Tournament, Sensplex

Ottawa Senators; Ottawa; On-site; CAD 24,000 - 32,000; Full time

Benefits offered by this job

Free on-site parking

Job summary

Ottawa Senators' Sensplex facilities are hiring a Timekeeper to ensure accurate timekeeping, scoring, and statistics for games at Bell Sensplex, Richcraft Sensplex, and Cavanagh Sensplex.

The role requires flexible hours, comfort speaking to crowds, and strong customer service. Training may be provided, and discounts or parking benefits could be offered along with a supportive team environment.

Qualifications

• Must be 15 years of age or older.
• Must be able to work flexible hours (evenings, nights, weekends, holidays).
• Familiar with hockey rules; experience as player/coach/referee is asset.
• Must be comfortable with speaking to crowds.
• Previous customer service experience.
• Able to work under pressure.
• Strong work ethic.
• Team player.
• Must provide a clear Police Records Check for service with the vulnerable sector.

Responsibilities

• Timekeeping - Use the timeclock to start/stop the clock, record goals and penalties.
• Game sheet - Record goals, assists, penalties on the game sheet.
• Online statistics - Enter game sheet data into online statistics software using the iPad.
• Announcing - Announce goals, assists, penalties, and other scripts as assigned.
• Music - Play music during warm-ups and stoppages.
• Communicate critical issues to supervisor by radio (injuries, major penalties, etc.).
• Check IDs of players to determine eligibility when requested.
• Resolve on/off ice issues professionally per league policy.
• Deliver exceptional customer service to guests.
• Other duties as assigned by supervisor/convener.

Skills

Timekeeping

Customer service

Public speaking

Team player

Working under pressure

Tools

iPad

Job description

The Opportunity

The Timekeeper position is responsible for ensuring that all aspects of timekeeping and scorekeeping for games held at the Bell Sensplex or Richcraft Sensplex or Cavanagh Sensplex are executed properly. This position will remain open for future hiring purposes.

Key Responsibilities

Ongoing Responsibilities:

• Timekeeping - Use the timeclock to accurately start/stop the clock, add goals, penalties, change periods.
• Game sheet - Recording goals, assists, penalties on the provided game sheet.
• Online statistics - Transpose the information recorded on the game sheet into the online statistics software using the provided iPad.
• Announcing - Use the provided microphone to announce goals, assists, penalties, final minute of play, and other scripts occasionally assigned by your supervisor.
• Music - Play music during warm-ups and stoppages.

Other:

• Communicate any critical issues to the supervisor by radio, such as injuries, major penalties, ejections, schedule issues.
• Checking the ID of players to determine eligibility, when requested by the supervisor.
• Ensure on and off ice problems are resolved professionally and according to league policy.
• Deliver exceptional customer service to all guests.
• Other duties as assigned by the supervisor/convener.

Health & Safety Responsibilities and Accountabilities:

Responsible for ensuring that all areas covered by Occupational Health & Safety Act (OHSA) are adhered to, specifically:

• Accessibility for Ontarians with Disability (AODA), Customer Service Standards
• AODA, the Integrated Accessibility Standards
• Ontario Worker Health & Safety Awareness
  
• WHMIS 2022 (GHS)
• Violence and Harassment in the Workplace

Training

Responsible for completing on-line training modules as required, including, but not limited to:

• Working in compliance with the provisions of the OHSA, regulations and internal policies and procedures
• Using or wearing protective equipment, devises or clothing when required
• Reporting any missing or defective equipment or protective device which could endanger himself or herself or another team member
• Reporting any contravention of the OHSA, regulations or Senators Sports & Entertainment policies and procedures

May also be required to attend on-site training sessions as scheduled.

Qualifications (what we look for)

• Must be 15 years of age or older.
• Must be able to work flexible hours (evenings, nights, weekends, holidays)
• Familiar with the rules of hockey (experience as a player, coach, or referee in organized minor hockey as asset)
• Must be comfortable with speaking to crowds of people.
• Previous customer service experience.
• Able to work under pressure.
• Strong work ethic.
• Team player.
• Responsible and dependable.
• Strong problem-solving skills.
• Timekeeping experience is an asset, but not required.
• Must provide a clear Police Records Check for service with the vulnerable sector

Who We Are

The Sensplex Facilities, an affiliate of the Ottawa Senators Hockey Club, are Ottawa’s premier destinations for hockey, sports, and community events. Our three state-of-the-art locations, Bell Sensplex, Richcraft Sensplex, and Cavanagh Sensplex, serves as hubs for athletes, teams, and families looking for top-tier ice surface, fieldhouse, training programs and recreational opportunities.

What We Offer

Employees will have the opportunity to work in a unique industry, with access to to memorable fan experiences, and free on-site parking - along with the chance to contribute to an organization that takes pride in its people, its performance, and its community.

Compensation

$17.60 – 23.10 per hour, based on experience.

Job Status

Ongoing Recruitment: we are continuously accepting applications for future openings.

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require disability-related accommodation in order to participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.

SSE confirms that it does not use artificial intelligence (AI) or automated decision-making tools in its recruitment or hiring processes. All candidate screening, evaluation, and selection decisions are conducted by human recruiters or hiring managers using predefined, job-related criteria, ensuring a fair, transparent, and human-led hiring process in compliance with applicable employment and privacy laws