Tim Hortons Team Member/General Help

Compass Group Canada (Beaver) Ltd.; Kingston; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Mental health resources

Career growth opportunities

Job summary

Compass Group Canada is seeking a General Help for a 24/7 operation in Kingston, Ontario. The role focuses on hospitality, guest service, and preparation of meals and beverages.

You will prepare, present, and serve meals and drinks, maintain food safety, and keep a clean dining area. The position offers opportunities to grow within a large, diverse team and benefits.

Qualifications

• Demonstrate a passion for hospitality and creating exceptional guest experiences.
• Ability to work under pressure while maintaining quality and safety standards.
• Enjoy serving food and beverages and managing time effectively.
• Capability to learn and operate kitchen equipment and carry items up to 25 lbs.

Responsibilities

• Take orders from guests with hospitality and strong product knowledge.
• Prepare beverages and meals according to standards, including labeling lids.
• Prepare food items such as bagels, wraps, and sandwiches while maintaining safety.
• Operate ovens and bake muffins, donuts, breads, eggs, and sausages as assigned.
• Maintain cleanliness of production and back-of-house areas daily.
• Receive and store inventory during deliveries and stock FOH daily.

Skills

Hospitality

Guest service

Food safety

Teamwork

Fast-paced

Job description

How You Will Make An Impact

As General Help you will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.

How You Will Make An Impact

As General Help you will be responsible for preparing, presenting and serving meals, drinks, ensuring the quality of the food and overall presentation.

We are a 24/7 operation and are hiring for a variety of shifts.

About You

• Take orders from guests with exceptional hospitality through friendly attitude, attentive behavior and strong product knowledge.
• Prepare different types of beverages according to standards including marking lids and pots.
• Prepare food items such as bagels, wraps, sandwiches following proper builds as well as maintaining food safety standards.
• Operate ovens/egg cookers and prepare baked products as assigned such as muffins, donuts, breads, eggs, sausages, etc.
• Ensure all showcase specifications are met.
• Cleaning of the production area and back of the house area on a daily basis.
• Receive and Store Inventory in BOH during delivery as well as stock up items in FOH daily.
• Maintaining a clean Restaurant interior, exterior, parking lot, dining room and restrooms.
• Maintain cleanliness of equipment each shift.
• Maintains Speed of Service by working efficiently with a sense of urgency to fill orders and meet Guests needs.
• Promptly executes service recovery for any Guest concerns or complaints by making it right with the Guest.

Qualifications

• Demonstrate a passion for hospitality and creating exceptional Guest experiences.
• Be able to work under pressure while maintaining food safety standards.
• Have a passion for serving, making food and beverages and good time management.
• Be able to learn how to operate various equipment, carry boxes up to 25lbs, working in cold environment as freezer/ fridge.
• Enjoy working with a successful team in a safe environment.
• Have a strong work ethic, be punctual and responsible.
• Previous experience in guest service field is an asset.

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence‑based tools may be used at certain stages of the recruitment and applicant screening process.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.