Tim Hortons Baker/Team Member

Compass Group Canada; Kingston; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Great Place to Work

Health benefits

Mental health and wellness

Inclusive workplace

Job summary

Compass Group Canada in Kingston, ON is seeking a Production Team Member to support exceptional guest experiences by preparing and monitoring products with quality and service. This role emphasizes cleanliness, accuracy, and adherence to safety in a fast-paced restaurant setting.

The position offers an hourly wage of $17.95. Canadian work experience is not required. Details on total rewards will be shared during hiring. AI tools may be used at stages of recruitment.

Qualifications

• Previous experience in a restaurant, food service or customer service environment is an asset.
• Strong customer service and communication skills with a friendly and positive attitude.
• Ability to work efficiently in a fast-paced environment while maintaining accuracy and quality.
• Strong attention to cleanliness, food safety and product quality standards.
• Food Handler Certification is an asset.

Responsibilities

• Create a clean, welcoming environment and maintain a professional appearance.
• Deliver friendly, attentive guest service and follow SET principles (Smile, Eye Contact, Thank You).
• Prepare and serve products accurately while maintaining quality, freshness, and presentation standards.
• Maintain proper product quantities, shelf life, and inventory levels while minimizing food waste.
• Support speed-of-service goals by working efficiently and assisting guests across restaurant areas as needed.
• Address guest concerns promptly and professionally through effective service recovery.
• Follow all food safety, sanitation, cleaning, and operational procedures.
• Monitor and record product, refrigerator, and freezer temperatures as required.
• Keep work areas clean, organized, stocked, and ready for busy periods.
• Follow all company policies, procedures, and health and safety requirements, including proper use of PPE.
• Report workplace injuries, incidents, unsafe conditions and equipment concerns to management.

Skills

Customer service

Communication

Teamwork

Food safety

Job description

Job Summary

The Production Team Member is responsible for the preparation and monitoring of products to support the Exceptional Guest Experience through the delivery of quality products and service.

The Production Team Member is responsible for the preparation and monitoring of products to support the Exceptional Guest Experience through the delivery of quality products and service. The hourly wage for this role is $17.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Job Requirements

• Create a clean, welcoming environment and maintain a professional appearance.
• Deliver friendly, attentive guest service and follow S.E.T. Principles (Smile, Eye Contact, Thank You).
• Prepare and serve products accurately while maintaining quality, freshness, and presentation standards.
• Maintain proper product quantities, shelf life, and inventory levels while minimizing food waste.
• Support speed‑of‑service goals by working efficiently and assisting guests across restaurant areas as needed.
• Address guest concerns promptly and professionally through effective service recovery.
• Follow all food safety, sanitation, cleaning, and operational procedures.
• Monitor and record product, refrigerator, and freezer temperatures as required.
• Keep work areas clean, organized, stocked, and ready for busy periods.
• Follow all company policies, procedures, and health and safety requirements, including proper use of PPE.
• Report workplace injuries, incidents, unsafe conditions and equipment concerns to management.

About You

• Previous experience in a restaurant, food service or customer service environment is an asset.
• Strong customer service and communication skills with a friendly and positive attitude.
• Ability to work efficiently in a fast‑paced environment while maintaining accuracy and quality.
• Strong attention to cleanliness, food safety and product quality standards.
• Ability to follow established procedures, policies and health and safety guidelines.
• Comfortable working independently and as part of a team.
• Reliable, punctual and able to maintain a professional appearance.
• Ability to stand for extended periods and perform routine physical tasks associated with restaurant operations.
• Food Handler Certification is an asset.

What’s in it for you?

• Join an award‑winning culture. We have been recognised for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates we offer comprehensive health, vision and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well‑Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.