Tim Hortons General Help Full Time

Compass Group Canada; Ottawa; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Mental health and wellness resources

Extensive learning and career-opportun

Job summary

Compass Group Canada is seeking a General Helper for a Tim Hortons location inside Queensway Carleton Hospital in Ottawa, Ontario. The role pays 17.95 CAD per hour, with final compensation based on skills and internal equity.

Canadian work experience is not a requirement for this position. You will provide friendly, efficient customer service, prepare coffee, beverages and food to Tim Hortons standards, operate the cash register, restock supplies, and keep work areas clean.

Qualifications

• Strong customer-service and communication skills.
• Ability to work in a fast-paced environment.
• Willingness to follow food-safety procedures.
• Team-oriented and reliable with punctual shifts, including evenings and weekends.
• Previous food-service or cashier experience is an asset, but not required.

Responsibilities

• Provide friendly and efficient customer service to ensure a positive guest experience.
• Prepare and serve coffee, beverages, and food items according to Tim Hortons standards.
• Operate the cash register and process customer transactions accurately.
• Maintain product freshness, quality, and presentation standards.
• Restock food, beverages, and supplies to ensure product availability.
• Maintain a clean and organized work area, including counters, equipment, and dining areas.
• Follow all food-safety, sanitation, and workplace health and safety procedures.
• Work collaboratively with team members to support daily operations and meet sales goals.
• Assist with opening, closing, and other duties as required.

Skills

Customer service

Cash handling

Teamwork

Food handling

Tools

POS system

Job description

How You Will Make An Impact

We are looking for hardworking, motivated individuals to help drive sales at our busy Tim Hortons location inside Queensway Carleton Hospital. If you are dependable, energetic, and enjoy working in a fast-paced team environment, we would love to hear from you. Previous food-service experience is an asset, but not required, as full training will be provided.

We are looking for hardworking, motivated individuals to help drive sales at our busy Tim Hortons location inside Queensway Carleton Hospital. If you are dependable, energetic, and enjoy working in a fast-paced team environment, we would love to hear from you. Previous food-service experience is an asset, but not required, as full training will be provided.

The hourly wage for this role is $17.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

As a General Helper You Will

• Provide friendly and efficient customer service to ensure a positive guest experience.
• Prepare and serve coffee, beverages, and food items according to Tim Hortons standards.
• Operate the cash register and process customer transactions accurately.
• Maintain product freshness, quality, and presentation standards.
• Restock food, beverages, and supplies to ensure product availability.
• Maintain a clean and organized work area, including counters, equipment, and dining areas.
• Follow all food-safety, sanitation, and workplace health and safety procedures.
• Work collaboratively with team members to support daily operations and meet sales goals.
• Assist with opening, closing, and other duties as required.

About You

• Strong work ethic and a positive, team-focused attitude
• Excellent customer-service and communication skills
• Ability to work efficiently in a busy, fast-paced environment
• Dependable, punctual, and available to work scheduled shifts, including evenings and weekends
• Ability to follow food-safety, cleanliness, and workplace procedures
• Comfortable standing for extended periods and completing routine food-service tasks
• Previous food-service or customer-service experience is an asset, but not required

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [e-mail] for further information.