Third Key Holder

Ardene; New Tecumseth; On-site; CAD 2,541,672 - 2,610,552; Part time

Benefits offered by this job

Employee discount

Ardene Rewards

Birthday paid off

Wellness initiatives

Advancement opportunities

Flexible schedule

Dynamic work environment

Cool contests

Job summary

Ardene in Ontario is seeking a Third Key Holder to assist with visual merchandising, stockroom operations and store management in the absence of leaders. You will help open/close procedures, greet customers and drive sales while upholding brand standards.

The role emphasizes strong customer service, teamwork, and reliability for day/evening/weekend shifts, with wage expectations aligning to local minimums and Ardene policies.

Qualifications

• Minimum 1-year retail experience
• High school diploma an asset
• Excellent selling and customer service abilities
• Strong time management and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Responsibilities

• Oversee store operations in the absence of store/assistant managers, including opening/closing, cleanliness, stocking, merchandising and supervision.
• Create a friendly environment to deliver outstanding customer service, greet and assist every customer and provide product knowledge.
• Process purchases at the register.
• Adhere to company policies.
• Support the Store Manager to ensure standards are followed as per employee manual.
• Perform other duties as directed by the Store Manager.

Skills

Retail experience

Customer service

Leadership

Time management

Interpersonal skills

Team leadership

Ownership

Education

High school diploma

Job description

The Third Key Holder assists with all visual, merchandising and marketing directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder is responsible for all store operations.

Responsibilities

• In the absence of the Store Manager and the Assistant Manager, oversee all store operations including opening and closing procedures, store cleanliness, re-stocking, merchandising, customer service and supervision of the team.
• Ensuring outstanding service by creating a friendly environment. This includes greeting, acknowledging and re-approaching every customer, and being knowledgeable about products.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Perform any other related duties as directed by the Store Manager.

Qualifications

• Minimum 1-year retail experience
• High school diploma an asset
• Excellent selling and customer service abilities
• Strong time management and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements

• Stand for extended periods and climb a ladder
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements

• Days, evenings and weekends.

Salary: The expected wage range for this role is between $18.45 to $18.95, in compliance with minimum wage legislation.

Benefits

• Dynamic and friendly work environment
• Flexible schedule
• Employee discount
• Upgraded eligibility for Ardene Rewards
• Birthday paid off
• Supportive and caring management team
• Wellness initiatives
• Cool contests
• Advancement opportunities