Third Key Holder

Ardene; Vancouver; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Dynamic and friendly work environment

Flexible Schedule

Employee discount

Ardene Rewards

Job summary

Ardene is seeking a Third Key Holder to assist with visual merchandising, stockroom operations and marketing directives. You will collaborate with management to ensure efficient store operations and, in the absence of team leaders, assume full responsibility for store performance.

Key duties include supervising daily operations, delivering outstanding customer service, processing sales, and supporting management in upholding Ardene standards.

Qualifications

• Minimum 1-year retail experience.
• High school diploma an asset.
• Excellent selling and customer service abilities.
• Strong time management and priority-setting skills.
• Strong communication and interpersonal skills.
• Ability to delegate tasks and take ownership.
• Ability to lead a team in a positive and inclusive manner.

Responsibilities

• Oversee all store operations in the absence of Store Manager and Assistant Manager: opening/closing, cleanliness, restocking and merchandising, customer service and supervision.
• Create a friendly environment to ensure outstanding service and product knowledge.
• Process purchases at the register.
• Adhere to all company policies.
• Support Store Manager in maintaining company standards per employee manual.
• Perform other related duties as directed by Store Manager.

Skills

Retail experience

Customer service

Communication skills

Time management

Team leadership

Education

High school diploma

Job description

THIS COULD BE YOU!

Want to be part of an amazing team? If you’re a friendly and energetic person with an interest in fashion retail – we want to hear from you.

THIS COULD BE YOU!

Want to be part of an amazing team? If you’re a friendly and energetic person with an interest in fashion retail – we want to hear from you.

The Role

The Third Key Holder assists with all visual, merchandising and marketing directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder is responsible for all store operations.

Responsibilities Include

• In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Ensuring outstanding service by creating a friendly environment. This includes greeting, acknowledging and re-approaching every customer, and being knowledgeable about products.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing any other related duties as directed by the Store Manager.

Qualifications

• Minimum 1-year retail experience
• High school diploma an asset
• Excellent selling and customer service abilities
• Strong time management and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements

• Days, evenings and weekends.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

• Dynamic and friendly work environment
• Flexible Schedule
• Employee discount
• Upgraded eligibility for Ardene Rewards
• Birthday paid off
• Supportive and caring management team
• Wellness initiatives
• Cool contests
• Advancement opportunities

At Ardene, you’re more than an employee – you’re part of a fun, dynamic and energetic family.

Hey, we're Ardene!

We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA and internationally – not to mention ardene.com and our app!

We believe that fashion shouldn’t be exclusive or intimidating – it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene?

Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

https://ardenecorporate.com/life-at-ardene