Third Key Holder

Ardene; Kitchener; On-site; CAD 2,542,000 - 2,611,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Ardene Rewards

Birthday paid off

Wellness initiatives

Advancement opportunities

Contests

Job summary

Ardene in Canada is seeking a Third Key Holder to support visual merchandising and marketing directives while assisting management to ensure smooth store and stockroom operations.

The role involves leading the team in the absence of supervisors, delivering outstanding customer service, and handling register transactions with a strong focus on policy adherence and teamwork.

Qualifications

• At least 1 year of retail experience.
• High school diploma is an asset.
• Excellent selling and customer service abilities.
• Strong communication and interpersonal skills.
• Strong time management and priority-setting skills.
• Ability to delegate tasks and lead a team positively.

Responsibilities

• Oversee store operations in the absence of managers, including opening/closing, cleanliness, restocking and merchandising.
• Create a friendly environment and provide exceptional customer service by greeting and assisting customers.
• Process purchases at the register.
• Adhere to all company policies and standards.
• Support the Store Manager to ensure company procedures are followed.
• Perform any other duties as directed by the Store Manager.

Skills

Retail experience

Customer service

Communication

Time management

Delegation

Team leadership

Education

High School Diploma

Job description

THIS COULD BE YOU! Want to be part of an amazing team? If you’re a friendly and energetic person with an interest in fashion retail – we want to hear from you.

THIS COULD BE YOU! Want to be part of an amazing team? If you’re a friendly and energetic person with an interest in fashion retail – we want to hear from you.

Description

Want to be part of an amazing team? If you’re a friendly and energetic person with an interest in fashion retail – we want to hear from you.

The Role

The Third Key Holder assists with all visual, merchandising and marketing directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder is responsible for all store operations.

Responsibilities Include

• In the absence of the Store Manager and the Assistant Manager, the Third Key Holder is responsible for overseeing all store operations including: opening and closing procedures, store cleanliness, re-stocking and merchandising, customer service and supervision of the team.
• Ensuring outstanding service by creating a friendly environment. This includes greeting, acknowledging and re-approaching every customer, and being knowledgeable about products.
• Processing purchases at the register.
• Adhering to all company policies.
• Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
• Performing any other related duties as directed by the Store Manager.

Qualifications

• Minimum 1-year retail experience
• High school diploma an asset
• Excellent selling and customer service abilities
• Strong time management and priority-setting skills
• Strong communication and interpersonal skills
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

Availability Requirements

• Days, evenings and weekends.

The expected wage range for this role is between $18.45 to $18.95.

Please be advised that Ardene complies with minimum wage legislation. However, it can take up to three months following a minimum wage increase to update the job description wage information for our positions.

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

• Dynamic and friendly work environment
• Flexible Schedule
• Employee discount
• Upgraded eligibility for Ardene Rewards
• Birthday paid off
• Supportive and caring management team
• Wellness initiatives
• Cool contests
• Advancement opportunities

At Ardene, you’re more than an employee – you’re part of a fun, dynamic and energetic family.

Ardène est un employeur garantissant l’égalité des chances et, en tant que tel, n’effectue aucune discrimination relative à l’embauche ou aux conditions d’emploi fondée sur la race, l’ascendance, la couleur de la peau, le lieu d’origine, la religion, le sexe, l’identité de genre, la citoyenneté, l’âge, l’orientation sexuelle, une invalidité, l’origine nationale, l’état de famille, l’état matrimonial ou toute autre caractéristique protégée par les lois applicables. Des accommodements pour les personnes avec un handicap sont disponibles sur demande pour les candidats prenant part à tous les aspects du processus de sélection. Les décisions relatives à la sélection sont uniquement fondées sur des facteurs liés à l’emploi.