Theatre Manager - Cineplex Fredericton

Cineplex Entertainment LP; Fredericton; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Tuition Assistance

Employee Assistance Program

Flexible Hours

Discounted Food and Beverages on Shift

Opportunities to Grow

Job summary

Cineplex Entertainment LP is seeking a leader to oversee all venue operations in Fredericton, including amusement, food & beverage, guest services and retail. You will drive events, recruit and coach management, ensure discipline and uphold company standards.

Expect to manage budgets and partner with departments to grow revenue while maintaining exceptional guest experiences. This role requires flexibility and a focus on continuous improvement across multi‑department teams.

Qualifications

• Experience in a similar environment.
• Ability to analyze customer needs and offer solutions.
• Proven leadership during high-volume periods across departments.
• Able to prioritize multiple activities and develop staff.
• Strong conflict resolution, negotiation and objection handling.
• Ability to build relationships with departments, partners, employees and guests.
• Proficient with Microsoft Office Suite.

Responsibilities

• Maintain seamless operation of Amusement, Food & Beverage, Guest Service and Retail.
• Ensure facility reflects standards and meets regulatory requirements.
• Execute Groups & Events within the venue.
• Recruit, interview, train and coach venue management and plan succession.
• Ensure fair discipline per policy and address performance issues.
• Manage theatre budget, grow revenue and drive business growth.

Skills

Team leadership

Conflict resolution

Negotiation

Budget management

Customer needs analysis

Microsoft Office

Schedule flexibility

Tools

Microsoft Office Suite

Job description

City: Fredericton

What you will do:

• Maintaining the seamless operation of all Amusement, Food and Beverage, Guest Service and Retail operations within the venue.
• Ensuring that the facility consistently reflects Company standards, and all relevant checklists and inspections are up to date as per both internal and external (regulatory bodies) requirements.
• Being responsible for executing Groups & Events within venue.
• Recruit, interview, train and coach venue management, and plan for succession.
• Ensure fair and equitable discipline, in compliance with the Company’s Discipline policy and severity table, implementing appropriate action(s) for performance and behavioural management.
• Manage theatre budget, grow revenue, and initiate projects to drive the business forward and strengthen Cineplex’s reputation as Canada’s #1 premier film exhibition company.

Qualifications:

• You have experience in a similar environment.
• You can analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions required.
• You have demonstrated the ability to lead a team during high volume business periods in multiple departments.
• Ability to prioritize and manage multiple activities, attend to employee's development while continuing to meet financial targets and reporting responsibilities.
• You have strong conflict resolution, negotiation, and objection handling skills.
• You are comfortable building and maintaining relationships with corporate departments, key business partners, employees, and guests.
• Proficient with Microsoft Office Suite.
• You have schedule flexibility to work extended hours as required.

Additional Information:

• Tuition Assistance
• Employee Assistance Program
• Flexible Hours
• Discounted Food and Beverages on Shift
• Opportunities to Grow & more!

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail].

While we appreciate all interest, only those candidates selected for an interview will be contacted. We are driven by a united passion for delivering exceptional experiences. Become part of our award-winning culture! Our next evolution starts with you.

A social playground for the young at heart, we offer shareable entertainment for the senses, with premium food & drink, games and live shows. Visit The Rec Room Website A place for teens to play without limits, offering a games floor, full menu, birthday parties, plus ropes courses, VR and bowling at select locations. Visit Playdium website An integrated network providing impactful media solutions, helping brands make meaningful connections with consumers. Visit Cineplex Media Website An enhanced lifestyle rewards program that gives members something new to look forward to, with more ways to earn and redeem. Visit Scene+ Website