The Shoe Co. - Assistant Manager

DSW-Designer Shoe Warehouse; Ottawa; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join a leading retail company as an Assistant Manager, where you'll lead a dynamic team and create exceptional customer experiences. This role involves managing store operations, fostering inclusivity, and achieving sales targets while enjoying benefits like a merchandise discount and flexible scheduling.

Benefits

30% discount on regular-priced merchandise

Competitive benefits package

Paid Time Off

Flexible scheduling

Monthly bonuses

Growth opportunities

Employee Assistance Program

Qualifications

• 2-3 years of progressive retail supervisory experience.
• Proven success in achieving sales and profitability targets.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Lead the store environment and foster inclusivity.
• Manage store operations and achieve company objectives.
• Recruit, manage, and develop top talent.

Skills

Customer Service

Team Leadership

Problem Solving

Multitasking

Tools

MS Word

Excel

Job description

Job Description

WILL YOUR SHOES TAKE YOU TO A CAREER AT THE SHOE CO.?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We believe that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We welcome all applicants. #Canyoufillourshoes?

We’re looking for an Assistant Manager for our Shoe Co. banner who will put their best foot forward.

As an Assistant Manager, reporting to the Store Manager, you will help lead the store environment, fostering inclusivity and diverse customer connections. Your responsibilities include coaching and leading the team to meet store goals such as sales, web orders, recruiting, performance management, training, and development. Your ability to problem-solve, thrive in a fast-paced environment, lead a dynamic team, collaborate, and execute operational excellence is key to your success.

Key responsibilities include, but are not limited to:

• Maximize store results by creating exceptional customer experiences.
• Model a shopping experience that promotes responsive customer service, compelling merchandise presentation, and operational integrity to foster customer loyalty.
• Manage store operations, balancing policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruit, manage, develop, and train top talent with a passion for shoes.
• Achieve company objectives and enhance the Shoe Co. brand by embodying our values of Passion, Accountability, Collaboration, and Authenticity/Humility.
• Develop and implement agile business plans to meet targets.
• Foster teamwork, collaboration, and change within the store and district.
• Maintain open communication with the Store Manager.

Qualifications:

• Proven success in achieving sales and profitability targets.
• Proficiency in computer use, including email, MS Word, and Excel.
• Ability to multitask in a fast-paced environment while delivering a compelling customer experience.
• Minimum 2-3 years of progressive retail supervisory experience.
• Ability to work days, evenings, weekends, and closing shifts.

Working here is a shoe lover’s dream. As a Designer Brands associate, you are eligible for:

• 30% discount on regular-priced merchandise.
• A competitive benefits package (full-time associates).
• Paid Time Off (personal days & vacation for full-time associates).
• Flexible scheduling.
• Additional benefits like monthly bonuses, growth opportunities, and training programs.
• Support through our Employee Assistance Program, available 24/7.
• Unlimited opportunities for growth and development.
• Open Door Policy and much more.

Join our retail team and step into a career you’ll love.

At Designer Brands Canada, we value diversity and inclusion. We welcome all applicants and provide accommodations upon request for individuals with disabilities or special needs. Please inform our Human Resources team if you require accommodations during the recruitment process.

To view all open positions, visit our Career Page at https://careers.designerbrandscanada.com/